Project Management Professional (PMP) Training in Knoxville
Enroll in or hire us to teach our Project Management Professional (PMP) class in Knoxville, Tennessee by calling us @303.377.6176. Like all HSG
classes, Project Management Professional (PMP) may be offered either onsite or via instructor led virtual training. Consider looking at our public training schedule to see if it
is scheduled: Public Training Classes
Provided there are enough attendees, Project Management Professional (PMP) may be taught at one of our local training facilities.
Special Offers, Deals & DiscountsWhy The PMP?The PMP delivers value far into your career. CIO magazine ranked the PMP as the top project management certification because it proves you have the specific skills and experience employers seek. Certified PMPs report earning up to 25% more than non-certified project management professionals. Discounts are available for multiple students for this courses. Call for Details: 303.377.6176 |
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We offer private customized training for groups of 3 or more attendees.
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Course Description |
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Upon successful completion of this course, students will be able to apply the generally recognized practices of project management acknowledged by the Project Management Institute (PMI) to successfully manage projects.
Course Length: 5 Days
Course Tuition: $2190 (US) |
Prerequisites |
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Familiarity with project management concepts and some working experience with project management are required. Experience with a specific project management software tool is not required. Basic computing skills and some experience using Microsoft Office is desirable but not required. |
Course Outline |
Task 1: Manage conflict
Interpret the source and stage of the conflict
Analyze the context for the conflict
Evaluate/recommend/reconcile the appropriate conflict resolution solution
Task 2: Lead a team
Set a clear vision and mission
Support diversity and inclusion (e.g., behavior types, thought process)
Value servant leadership (e.g., relate the tenets of servant leadership to the team)
Determine an appropriate leadership style (e.g., directive, collaborative)
Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)
Analyze team members and stakeholders' influence
Distinguish various options to lead various team members and stakeholders
Task 3: Support team performance
Appraise team member performance against key performance indicators
Support and recognize team member growth and development
Determine appropriate feedback approach
Verify performance improvements
Task 4: Empower team members and stakeholders
Organize around team strengths
Support team task accountability
Evaluate demonstration of task accountability
Determine and bestow level(s) of decision-making authority
Task 5: Ensure team members/stakeholders are adequately trained
Determine required competencies and elements of training
Determine training options based on training needs
Allocate resources for training
Measure training outcomes
Task 6: Build a team
Appraise stakeholder skills
Deduce project resource requirements
Continuously assess and refresh team skills to meet project needs
Maintain team and knowledge transfer
Task 7: Address and remove impediments, obstacles, and blockers for the team
Determine critical impediments, obstacles, and blockers for the team
Prioritize critical impediments, obstacles, and blockers for the team
Use network to implement solutions to remove impediments, obstacles, and blockers for the team
Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed
Task 8: Negotiate project agreements
Analyze the bounds of the negotiations for agreement
Assess priorities and determine ultimate objective(s)
Verify objective(s) of the project agreement is met
Participate in agreement negotiations
Determine a negotiation strategy
Task 9: Collaborate with stakeholders
Evaluate engagement needs for stakeholders
Optimize alignment between stakeholder needs, expectations, and project objectives
Build trust and influence stakeholders to accomplish project objectives
Task 10: Build shared understanding
Break down situation to identify the root cause of a misunderstanding
Survey all necessary parties to reach consensus
Support outcome of parties' agreement
Investigate potential misunderstandings
Task 11: Engage and support virtual teams
Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)
Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement
Implement options for virtual team member engagement
Continually evaluate effectiveness of virtual team member engagement
Task 12: Define team ground rules
Communicate organizational principles with team and external stakeholders
Establish an environment that fosters adherence to the ground rules
Manage and rectify ground rule violations
Task 13: Mentor relevant stakeholders
Allocate the time to mentoring
Recognize and act on mentoring opportunities
Task 14: Promote team performance through the application of emotional intelligence
Assess behavior through the use of personality indicators
Analyze personality indicators and adjust to the emotional needs of key project stakeholders
Domain II: Process
Task 1: Execute project with the urgency required to deliver business value
Assess opportunities to deliver value incrementally
Examine the business value throughout the project
Support the team to subdivide project tasks as necessary to find the minimum viable product
Task 2: Manage communications
Analyze communication needs of all stakeholders
Determine communication methods, channels, frequency, and level of detail for all stakeholders
Communicate project information and updates effectively
Confirm communication is understood and feedback is received
Task 3: Assess and manage risks
Determine risk management options
Iteratively assess and prioritize risks
Task 4: Engage stakeholders
Analyze stakeholders (e.g., power interest grid, influence, impact)
Categorize stakeholders
Engage stakeholders by category
Develop, execute, and validate a strategy for stakeholder engagement
Task 5: Plan and manage budget and resources
Estimate budgetary needs based on the scope of the project and lessons learned from past projects
Anticipate future budget challenges
Monitor budget variations and work with governance process to adjust as necessary
Plan and manage resources
Task 6: Plan and manage schedule
Estimate project tasks (milestones, dependencies, story points)
Utilize benchmarks and historical data
Prepare schedule based on methodology
Measure ongoing progress based on methodology
Modify schedule, as needed, based on methodology
Coordinate with other projects and other operations
Task 7: Plan and manage quality of products/deliverables
Determine quality standard required for project deliverables
Recommend options for improvement based on quality gaps
Continually survey project deliverable quality
Task 8: Plan and manage scope
Determine and prioritize requirements
Break down scope (e.g., WBS, backlog)
Monitor and validate scope
Task 9: Integrate project planning activities
Consolidate the project/phase plans
Assess consolidated project plans for dependencies, gaps, and continued business value
Analyze the data collected
Collect and analyze data to make informed project decisions
Determine critical information requirements
Task 10: Manage project changes
Anticipate and embrace the need for change (e.g., follow change management practices)
Determine strategy to handle change
Execute change management strategy according to the methodology
Determine a change response to move the project forward
Task 11: Plan and manage procurement
Define resource requirements and needs
Communicate resource requirements
Manage suppliers/contracts
Plan and manage procurement strategy
Develop a delivery solution
Task 12: Manage project artifacts
Determine the requirements (what, when, where, who, etc.) for managing the project artifacts
Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders
Continually assess the effectiveness of the management of the project artifacts
Task 13: Determine appropriate project methodology/methods and practices
Assess project needs, complexity, and magnitude
Recommend project execution strategy (e.g., contracting, finance)
Recommend a project methodology/approach (i.e., predictive, agile, hybrid)
Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)
Task 14: Establish project governance structure
Determine appropriate governance for a project (e.g., replicate organizational governance)
Define escalation paths and thresholds
Task 15: Manage project issues
Recognize when a risk becomes an issue
Attack the issue with the optimal action to achieve project success
Collaborate with relevant stakeholders on the approach to resolve the issues
Task 16: Ensure knowledge transfer for project continuity
Discuss project responsibilities within team
Outline expectations for working environment
Confirm approach for knowledge transfers
Task 17: Plan and manage project/phase closure or transitions
Determine criteria to successfully close the project or phase
Validate readiness for transition (e.g., to operations team or next phase)
Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)
Domain III: Business Environment
Task 1: Plan and manage project compliance
Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)
Classify compliance categories
Determine potential threats to compliance
Use methods to support compliance
Analyze the consequences of noncompliance
Determine necessary approach and action to address compliance needs (e.g., risk, legal)
Measure the extent to which the project is in compliance
Task 2: Evaluate and deliver project benefits and value
Investigate that benefits are identified
Document agreement on ownership for ongoing benefit realization
Verify measurement system is in place to track benefits
Evaluate delivery options to demonstrate value
Appraise stakeholders of value gain progress
Task 3: Evaluate and address external business environment changes for impact on scope
Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)
Assess and prioritize impact on project scope/backlog based on changes in external business environment
Recommend options for scope/backlog changes (e.g., schedule, cost changes)
Continually review external business environment for impacts on project scope/backlog
Task 4: Support organizational change
Assess organizational culture
Evaluate impact of organizational change to project and determine required actions
Evaluate impact of the project to the organization and determine required actions
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