A project manager acts as the primary link between business and technical teams. A project manager is responsible for maintaining the project schedule, developing project estimates, working with external teams and tracking project issues. The project manager belongs to either the technical team or the project management office (PMO). The project manager works with business teams, technical teams, business counterparts, testing resources, vendors and infrastructure teams.

A project manager is often challenged with diagonally opposite views from the business side and technical side. A project manager’s success depends on balancing the needs and emotions of both sides.

Understanding the Requirements
A project manager must familiarize with the project’s requirements as defined by the business or product managers. This will help you understand the business vision behind the project. You will need this knowledge while negotiating with the technical teams.

Understanding the Technical Landscape
A project manager must also understand the technical systems, resource skills and infrastructure capabilities available for the project. Business teams come up with expectations that are sometimes beyond the capabilities of the technology team. It is the responsibility of the project manager to understand the technical capabilities available to the project.

Walkthrough of Business Requirements
This is a critical step in the project delivery process. The project manager must invite members from the business team, technical team, testing team, infrastructure team and vendors. The project manager must encourage the various stakeholders to ask questions about the requirements. Any prototypes available must be demonstrated in this meeting. The project manager must find answers to all questions resulting from the requirements walkthrough. The project manager must get the final version of the requirements approved by all stakeholders.

Managing Conflicts in Timelines and Budgets
All project managers will face the conflicts arising from shortened timelines and limited budgets. Business teams typically demand many features that are nearly impossible to deliver within short timeframes. The project manager must work with business and technical teams to prioritize the requirements. If the project is executed in a product development organization, then the project manager could utilize agile methodologies to deliver projects incrementally. In this case, the project manager may be required to act as a scrum master to facilitate scrum meetings between various stakeholders.

The Art of Saying “No”
As a project manager, you may be forced to say “no” to demands from both business and technology teams. However, it is important to create a win-win situation for all parties when you are faced with conflicting demands. You can work with the stakeholders individually before bringing all parties together. Most stakeholders prefer to work together. The success of a project manager depends on how effectively he or she can bring out the best in everyone, driving everyone towards a common goal.

Finally, the job of a project manager is not to satisfy the demands from all corners. The project manager must identify the essential deliverables that will meet the business needs, with a solid understanding of what is possible within the limits of technology.

Related:

Smart Project Management: Best Practices of Good Managers

Is Agism an Issue in IT?

Toshiba has released a new line of solid-state drives (SSD) using 19 nanometers, which is currently the industry’s smallest lithography process.

The lineup will include mini-SATA and 2.5-inch form factors along with drives in 7mm and 9.5mm heights. All drives will use the most current serial ATA 6Gbps interface protocol.

As much as we love to assume free Wi-Fi is secure, this is far from the truth. Because you are attaching to a service many others are connected to as well, without security measures, your device can be hacked, especially if the network is unencrypted. Because this encryption involves handing out a 26-character hexadecimal key to every individual wanting to use that network, most places opt for ease of access over security. And even with a secure network, your information is vulnerable to everyone else who has the password and is on the network.

This may not seem like such a big deal and many people don’t believe they have anything to hide on their personal devices, but remember what you use on those devices. Chances are your e-mail is attached as well as all other social media sites. You may have apps that track your finances or private messages to certain others that you would never want anyone else to see. Luckily, there are steps that can be taken to reduce and prevent any unwanted information grabbers from accessing your personal information.

To start, go through your computer’s settings in order to verify your operating system’s security functions are all set to offer the highest protection. Open up the Control Panel and double check that your Firewall is enabled for both private and public networks. Then, go to Network and Sharing to open Change advanced sharing settings. In here, you can turn off file and printer sharing and network discovery for public networks.

One of the most important things to watch for is HTTPS. Hypertext Transfer Protocol Secure ensures secure communication across the web. Many of the major email systems use this when you log in (as another layer of password protection) but drop the security as soon as the login is complete. To keep this going, HTTPS Everywhere is a browser extension that gives you a secure connection when browsing some of the more popular sites. It can also be programmed for other sites you like to visit that don’t use HTTPS.

Not every place on the internet provides the choice of HTTPS, and VPNs are there to fill in the security gap. Virtual Private Networks allows data to be sent and received through public access points as if it were directly connected to a secure network. Many businesses offer this for company devices, but if you are an individual looking for that kind of security, ProXPN is a free version that can be upgraded. Unfortunately, it limits your speed, but other choices include VPNBook, OpenVPN Shield Exchange, and OkayFreedom.

With these three steps implemented, secure public Wi-Fi can be achieved. No longer will you have to worry about connecting in an unsure environment with strangers, never knowing if your information is being stolen. With all of the options free of charge, it is also an affordable means of protecting yourself that only takes a little time and effort to implement and guarantee safety.

In Demand IT Skills

Password Management Tools

Net Neutrality for the Layperson

What are a few unique pieces of career advice that nobody ever mentions?

When you think about the black market, I’m sure the majority of you will think of prohibition days.  When alcohol was made illegal, it did two things: It made the bad guys more money, and it put the average joe in a dangerous position while trying to acquire it.  Bring in the 21^stcentury. Sure, there still is a black market… but come on, who is afraid of mobsters anymore? Today, we have a gaming black market. It has been around for years, but will it survive? With more and more games moving towards auction houses, could game companies “tame” the gaming black market?

In the old days of gaming on the internet, we spent most of our online time playing hearts, spades… whatever we could do while connected to the internet. As the years went by, better and better games came about. Then, suddenly, interactive multiplayer games came into the picture. These interactive games, mainly MMORPGS, allowed for characters to pick up and keep randomly generated objects known as “loot”. This evolution of gaming created the black market.

In the eyes of the software companies, the game is only being leased/rented by the end user. You don’t actually have any rights to the game. This is where the market becomes black.  The software companies don’t want you making money of “virtual” goods that are housed on the software or servers of the game you are playing on.  The software companies, at this point, started to get smarter.

Where there is a demand…