IT Infrastructure Library Training Classes in Livonia, Michigan

Learn IT Infrastructure Library in Livonia, Michigan and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Livonia, Michigan: IT Infrastructure Library Training

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In recent decades, companies have become remarkably different than what they were in the past. The formal hierarchies through which support staff rose towards management positions are largely extinct. Offices are flat and open-plan collaborations between individuals with varying talent who may not ever physically occupy a corporate workspace. Many employed by companies today work from laptops nomadically instead. No one could complain that IT innovation hasn’t been profitable. It’s an industry that is forecasted to rake in $351 billion in 2018, according to recent statistics from the Consumer Technology Association (CTA). A leadership dilemma for mid-level IT managers in particular, however, has developed. Being in the middle has always been a professional gray area that only the most driven leverage towards successful outcomes for themselves professionally, but mid-level managers in IT need to develop key skills in order to drive the level of growth that the fast paced companies who employ them need. 

What is a middle manager’s role exactly? 

A typical middle manager in the IT industry is usually someone who has risen up the ranks from a technical related position due to their ability to envision a big picture of what’s required to drive projects forward. A successful middle manager is able to create cohesion across different areas of the company so that projects can be successfully completed. They’re also someone with the focus necessary to track the progress of complex processes and drive them forward at a fast pace as well as ensure that outcomes meet or exceed expectations.

What challenges do middle managers face in being successful in the IT industry today? 

While middle managers are responsible for the teams they oversee to reach key milestones in the life cycle of important projects, they struggle to assert their power to influence closure. Navigating the space between higher-ups and atomized work forces is no easy thing, especially now that workforces often consist of freelancers with unprecedented independence. 

What are the skills most needed for an IT manager to be effective? 

Being educated on a steady basis to handle the constant evolution of tech is absolutely essential if a middle manager expects to thrive professionally in a culture so knowledge oriented that evolves at such a rapid pace. A middle manager who doesn't talk the talk of support roles or understand the nuts and bolts of a project they’re in charge of reaching completion will not be able to catch errors or suggest adequate solutions when needed. 

How has the concept of middle management changed? 

Middle managers were basically once perceived of as supervisors who motivated and rewarded staff towards meeting goals. They coached. They toggled back and forth between the teams they watched over and upper management in an effort to keep everyone on the same page. It could be said that many got stuck between the lower and upper tier of their companies in doing so. While companies have always had to be result-oriented to be profitable, there’s a much higher expectation for what that means in the IT industry. Future mid-level managers will have to have the same skills as those whose performance they're tracking so they can determine if projects are being executed effectively. They also need to be able to know what new hires that are being on-boarded should know to get up to speed quickly, and that’s just a thumbnail sketch because IT companies are driven forward by skills that are not easy to master and demand constant rejuvenation in the form of education and training. It’s absolutely necessary for those responsible for teams that bring products and services to market to have similar skills in order to truly determine if they’re being deployed well. There’s a growing call for mid-level managers to receive more comprehensive leadership training as well, however. There’s a perception that upper and lower level managers have traditionally been given more attention than managers in the middle. Some say that better prepped middle managers make more valuable successors to higher management roles. That would be a great happy ending, but a growing number of companies in India’s tech sector complain that mid-level managers have lost their relevance in the scheme of the brave new world of IT and may soon be obsolete.

 

 

 

As someone who works in many facets of the music industry, I used to seethe with a mixture of anger and jealousy when I would hear people in more “traditional” goods-based industries argue in favor of music content-based piracy. They made all the classic talking points, like “I wouldn’t spend money on this artist normally, and maybe if I like it I’ll spend money on them when they come to town” (which never happened), or “artists are rich and I’m poor, they don’t need my money” (rarely the case), or the worst, “if it were fairly priced and worth paying for, I’d buy it” (not true).  I always wondered if they’d have the same attitude if 63% of the things acquired by customers in their industries weren’t actually paid for, as was conservatively estimated as the case for the music industry in 2009 (other estimations put the figure of pirated music at 95%). Well, we may soon see the answer to curiosities like that. Though one can say with tentative confidence that music piracy is on the decline thanks to services like Spotify and Rdio, it could be looming on the horizon for the entire global, physical supply chain. Yes, I’m talking about 3d printers.

Before I get into the heart of this article, let me take a moment to make one thing clear: I think these machines are incredible. It’s damn near inspiring to think of even a few of their potentially world-changing applications: affordable, perfectly fit prosthetic limbs for wounded servicemen and women; the ability to create a piece of machinery on the spot instead of having to wait for a spare to arrive in the mail, or en route if your car or ship breaks down in a far away place; a company based out of Austin, TX even made a fully functioning firearm from a 3d printer a few months ago.

If these machines become as consumer-friendly and idiot-proof as possible (like computers), it’s possible that in a matter of decades (maybe less), a majority of U.S. households will have their own 3d printer. There’s also the possibility they could take the tech-hobbyist path, one that is much less appealing to the masses. Dale Dougherty of Makezine.com estimates there are currently around 100,000 “personal” 3d printers, or those not owned for business or educational purposes. I don’t think they’ll ever be as ubiquitous as computers, but there are plenty of mechanically inclined, crafty hobbyists out there who would love to play around with a 3d printer if it was affordable enough.

That being said, is there reason to worry about the economic implications of consumers making what they want, essentially for free, instead of paying someone else to produce it? Or will the printers instead be used for unique items more so than replicating and ripping off other companies’ merchandise in mass amounts? The number of people working in industries that would be affected by a development like this is far greater than the number of people who work in content-based industries, so any downturn would probably have a much larger economic implications. Certainly, those times are a ways off, but a little foresightedness never hurt anyone!

Toshiba has released a new line of solid-state drives (SSD) using 19 nanometers, which is currently the industry’s smallest lithography process.

 

The lineup will include mini-SATA and 2.5-inch form factors along with drives in 7mm and 9.5mm heights. All drives will use the most current serial ATA 6Gbps interface protocol.

 

What are the three most important things non-programmers should know about programming?
 
Written by Brian Knapp, credit and reprint CodeCareerGenius
 
 
Since you asked for the three most important things that non-programmers should know about, and I’ve spent most of my career working with more non-programmers than programmers, I have a few interesting things that would help.
 
Number One - It Is Impossible To Accurately Estimate Software Projects
 
No matter what is tried. No matter what tool, agile approach, or magic fairy dust people try to apply to creating software… accurately predicting software project timelines is basically impossible.
 
There are many good reasons for this. Usually, requirements and feature ideas change on a daily/weekly basis. Often it is impossible to know what needs to be done without actually digging into the code itself. Debugging and QA can take an extraordinary amount of time.
 
And worst of all…
 
Project Managers are always pushing for shorter timelines. They largely have no respect for reality. So, at some point they are given estimates just to make them feel better about planning.
 
No matter how much planning and estimation you do, it will be wrong. At best it will be directionally correct +/- 300% of what you estimated. So, a one year project could actually take anywhere between 0 and 5 years, maybe even 10 years.
 
If you think I’m joking, look at how many major ERP projects that go over time and over budget by many years and many hundreds of millions of dollars. Look at the F-35 fighter jet software issues.
 
Or in the small, you can find many cases where a “simple bug fix” can take days when you thought it was hours.
 
All estimates are lies made up to make everyone feel better. I’ve never met a developer or manager who could accurately estimate software projects even as well as the local weatherman(or woman) predicts the weather.
 
Number Two - Productivity Is Unevenly Distributed
 
What if I told you that in the average eight hour work day the majority of the work will get done in a 30 minute timeframe? Sound crazy?
 
Well, for most programmers there is a 30–90 minute window where you are extraordinarily productive. We call this the flow state.
 
Being in the flow state is wonderful and amazing. It often is where the “magic” of building software happens.
 
Getting into flow can be difficult. It’s akin to meditation in that you have to have a period of uninterrupted focus of say 30 minutes to “get in” the flow, but a tiny interruption can pull you right out.
 
Now consider the modern workplace environment. Programmers work in open office environments where they are invited to distract each other constantly.
 
Most people need a 1–2 hour uninterrupted block to get 30–90 minutes of flow.
 
Take the 8 hour day and break it in half with a lunch break, and then pile in a few meetings and all of a sudden you are lucky to get one decent flow state session in place.
 
That is why I say that most of the work that gets done happens in a 30 minute timeframe. The other 7–8 hours are spent being distracted, answering email, going to meetings, hanging around the water cooler, going to the bathroom, and trying to remember what you were working on before all these distractions.
 
Ironically, writers, musicians, and other creative professionals have their own version of this problem and largely work alone and away from other people when they are creating new things.
 
Someday the programming world might catch on, but I doubt it.
 
Even if this became obvious, it doesn’t sit well with most companies to think that programmers would be paid for an 8 hour day and only be cranking out code for a few hours on a good day. Some corporate middle manager would probably get the bright idea to have mandatory flow state training where a guru came in and then there would be a corporate policy from a pointy haired boss mandating that programmers are now required to spend 8 hours a day in flow state and they must fill out forms to track their time and notify their superiors of their flow state activities, otherwise there would be more meetings about the current flow state reports not being filed correctly and that programmers were spending too much time “zoning out” instead of being in flow.
 
Thus, programmers would spent 7–8 hours a day pretending to be in flow state, reporting on their progress, and getting all their work done in 30 minutes of accidental flow state somewhere in the middle of all that flow state reporting.
 
If you think I’m joking about this, I’m not. I promise you this is what would happen to any company of more than 2 employees. (Even the ones run by programmers.)
 
Number Three - It Will Cost 10x What You Think
 
Being a programmer, I get a lot of non-programmers telling me about their brilliant app ideas. Usually they want me to build something for free and are so generous as to pay me up to 5% of the profits for doing 100% of the work.
 
Their ideas are just that good.
 
Now, I gently tell them that I’m not interested in building anything for free.
 
At that point they get angry, but a few ask how much it will cost. I give them a reasonable (and very incorrect) estimate of what it would cost to create the incredibly simple version of their app idea.
 
Let’s say it’s some number like $25,000.
 
They look at me like I’m a lunatic, and so I explain how much it costs to hire a contract programmer and how long it will actually take. For example’s sake let’s say it is $100/hr for 250 hours.
 
To be clear, these are made up numbers and bad estimates (See Number One for details…)
 
In actuality, to build the actual thing they want might cost $250,000, or even $2,500,000 when it’s all said and done.
 
Building software can be incredibly complex and expensive. What most people can’t wrap their head around is the fact that a company like Google, Apple, or Microsoft has spent BILLIONS of dollars to create something that looks so simple to the end user.
 
Somehow, the assumption is that something that looks simple is cheap and fast to build.
 
Building something simple and easy for the end user is time consuming and expensive. Most people just can’t do it.
 
So, the average person with a brilliant app idea thinks it will cost a few hundred or maybe a few thousand dollars to make and it will be done in a weekend is so off the mark it’s not worth considering their ideas.
 
And programmers are too eager to play along with these bad ideas (by making bad estimates and under charging for their time) that this notion is perpetuated to the average non-programmer.
 
So, a good rule of thumb is that software will cost 10 times as much as you think and take 10 times as long to finish.
 
And that leads to a bonus point…
 
BONUS - Software Is Never Done
 
Programmers never complete a software project, they only stop working on it. Software is never done.
 
I’ve worked at many software companies and I’ve never seen a software project “completed”.
 
Sure, software gets released and used. But, it is always changing, being updated, bugs get fixed, and there are always new customer requests for features.
 
Look at your favorite software and you’ll quickly realize how true this is. Facebook, Instagram, Google Search, Google Maps, GMail, iOS, Android, Windows, and now even most video games are never done.
 
There are small armies of developers just trying to keep all the software you use every day stable and bug free. Add on the fact that there are always feature requests, small changes, and new platforms to deal with, it’s a treadmill.
 
So, the only way out of the game is to stop working on software. At that point, the software begins to decay until it is no longer secure or supported.
 
Think about old Windows 3.1 software or maybe old Nintendo Cartridge video games. The current computers and video game consoles don’t even attempt to run that software anymore.
 
You can’t put an old video game in your new Nintendo Switch and have it “just work”. That is what happens when you think software is done.
 
When programmers stop working on software the software starts to die. The code itself is probably fine, but all the other software keeps moving forward until your software is no longer compatible with the current technology.
 
So, those are the four most important things that non-programmers should know about programming. I know you asked for only three, so I hope the bonus was valuable to you as well.

Tech Life in Michigan

Home of the Ford Motor Company and many other Fortune 500 and Fortune 1000 Companies, Michigan has a list of famous people that have made their mark on society. Famous Michiganians: Francis Ford Coppola film director; Henry Ford industrialist, Earvin Magic Johnson basketball player; Charles A. Lindbergh aviator; Madonna singer; Stevie Wonder singer; John T. Parsons inventor and William R. Hewlett inventor.
The purpose of learning is growth, and our minds, unlike our bodies, can continue growing as we continue to live.  ~Mortimer Adler
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Software developers near Livonia have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Michigan that offer opportunities for IT Infrastructure Library developers
Company Name City Industry Secondary Industry
Lear Corporation Southfield Manufacturing Automobiles, Boats and Motor Vehicles
TRW Automotive Holdings Corp. Livonia Manufacturing Automobiles, Boats and Motor Vehicles
Spartan Stores, Inc. Byron Center Retail Grocery and Specialty Food Stores
Steelcase Inc. Grand Rapids Manufacturing Furniture Manufacturing
Valassis Communications, Inc. Livonia Business Services Advertising, Marketing and PR
Autoliv, Inc. Auburn Hills Manufacturing Automobiles, Boats and Motor Vehicles
Cooper-Standard Automotive Group Novi Manufacturing Automobiles, Boats and Motor Vehicles
Penske Automotive Group, Inc. Bloomfield Hills Retail Automobile Dealers
Con-Way Inc. Ann Arbor Transportation and Storage Freight Hauling (Rail and Truck)
Meritor, Inc. Troy Manufacturing Automobiles, Boats and Motor Vehicles
Visteon Corporation Van Buren Twp Manufacturing Automobiles, Boats and Motor Vehicles
Affinia Group, Inc. Ann Arbor Manufacturing Automobiles, Boats and Motor Vehicles
Perrigo Company Allegan Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
BorgWarner Inc. Auburn Hills Manufacturing Automobiles, Boats and Motor Vehicles
Auto-Owners Insurance Lansing Financial Services Insurance and Risk Management
DTE Energy Company Detroit Energy and Utilities Gas and Electric Utilities
Whirlpool Corporation Benton Harbor Manufacturing Tools, Hardware and Light Machinery
Herman Miller, Inc. Zeeland Manufacturing Furniture Manufacturing
Universal Forest Products Grand Rapids Manufacturing Furniture Manufacturing
Masco Corporation Inc. Taylor Manufacturing Concrete, Glass, and Building Materials
PULTEGROUP, INC. Bloomfield Hills Real Estate and Construction Real Estate & Construction Other
CMS Energy Corporation Jackson Energy and Utilities Energy and Utilities Other
Stryker Corporation Portage Healthcare, Pharmaceuticals and Biotech Medical Devices
General Motors Company (GM) Detroit Manufacturing Automobiles, Boats and Motor Vehicles
Kellogg Company Battle Creek Manufacturing Food and Dairy Product Manufacturing and Packaging
The Dow Chemical Company Midland Manufacturing Chemicals and Petrochemicals
Kelly Services, Inc. Troy Business Services HR and Recruiting Services
Ford Motor Company Dearborn Manufacturing Automobiles, Boats and Motor Vehicles

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A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Michigan since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about IT Infrastructure Library programming
  • Get your questions answered by easy to follow, organized IT Infrastructure Library experts
  • Get up to speed with vital IT Infrastructure Library programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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