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IT Infrastructure Library Training Classes in Mc Allen, Texas

Learn IT Infrastructure Library in Mc Allen, Texas and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Mc Allen, Texas: IT Infrastructure Library Training

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IT Infrastructure Library Training Catalog

ITIL Continual Service Improvement Class
cost: $ 1,690length: 3 day(s)
ITIL Foundation Class
cost: $ 1290length: 4 day(s)
ITIL Managing Across the Lifecycle Class
cost: $ 2,690length: 5 day(s)
ITIL Service Design Class
cost: $ 1,690length: 5 day(s)
ITIL Service Operation Class
cost: $ 1,690length: 5 day(s)
ITIL Service Strategy Class
cost: $ 1,690length: 5 day(s)
ITIL Service Transition Class
cost: $ 1,690length: 5 day(s)
ITIL V4 Foundation Certification Program Class
cost: $ 1670length: 3 day(s)
ITIL V4 Overview Class
cost: $ 570length: 1 day(s)

Course Directory [training on all levels]

Technical Training Courses
Software engineer/architect, System Admin ... Welcome!
Business Training Courses
Project Managers, Business Analysts, Paralegals ... Welcome!
Upcoming Classes
Gain insight and ideas from students with different perspectives and experiences.

Blog Entries publications that: entertain, make you think, offer insight

C++ Pointers Tutorials
[Sep, 15, 2012]    |
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As part of our C++ Tutorials series, here is a free overview of C++ pointers you may enjoy and find beneficial.

C++ Pointers Tutorials

How to invoke an external command in Python
[Mar, 28, 2014]    |
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Invoking an external command in Python is a two step process:

 

from subprocess import call
call(["ls","-1"])

 

What are the limitations of outsourcing in IT?
[Feb, 12, 2014]    |
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IT Outsourcing Outsourcing IT needs in the corporate world has become extremely popular because it is cost-efficient and it gives IT resources to companies that may not otherwise be able to afford them. Another positive side effect of IT outsourcing is that it has brought many technology jobs back to the United States.

As convenient and patriotic as IT outsourcing has become, it also have several limitations that have caused many companies to re-think the idea of funding their own internal IT group. It is important for a company to be completely familiar with these limitations before developing any kind of company policy in regards to IT.

The Customer Could Outgrow The Outsource Company

When an IT outsourcing company first takes on a new client, the relationship is beneficial to both sides. But things can start to get inconvenient for the client when the client's business starts to outgrow the capabilities of the IT outsource group.

An IT outsourcing company can become entrenched in the daily routine of its clients, which is great at first. But when the IT company can no longer keep pace with the growth of its clients, then the clients are stuck trying to find a new solution and keep track of its own IT assets at the same time.

The IT Outsourcing Company Lacks The Necessary Technical Expertise

IT outsourcing clients like to believe that their support company knows everything there is to know about computers and the Internet. But every IT support company has its areas of expertise and they have the technical areas where they are not quite as strong. If the client starts to experience needs from the areas where the IT outsourcing company is not so strong, then that can become a significant business issue.

This problem can be amplified if the client is a small business experiencing growth. An IT outsourcing company is not as likely to bring on new personnel for a smaller client, which leaves the client without a solution.

The Client Losses A Measure Of Control Over Its Data

No matter how large or successful an IT outsourcing company may be, there will always be the limitation of client security and the protection of critical customer data. All it takes is one rogue employee of the IT outsourcing company to compromise all of the client's critical data.

Some IT outsourcing companies have safeguards put in place to try and prevent client data compromise, but those safeguards are limited by how much access the IT company has to the client network. In most cases, that access has to be comprehensive for the IT outsourcing company to be able to do its job.

Outsourcing IT responsibilities can take a lot of stress off of a client and allow that client to operate his business by focusing on his core competencies. But there are limitations to IT outsourcing that could make it necessary for a client to do his own IT support and pay the extra costs.

What is Design Thinking and How Does it Apply to HR?
[Jan, 28, 2020]    |
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The Context Of Design Thinking And Its Application In Employee Skill Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.
 
By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.
 
The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.
 
While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.
 
Let’s explore how this thinking domain can be used to plan employee skill training:
 
Empathize
If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.
 
You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.
 
Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.
 
Define the Problem
After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.
 
Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers. 
 
Think Solely About Employee-Based Solutions (iterative learning)
Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.
 
Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.
 
Support Employee Tasks with Simple Technology (Ideate)
The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert. 
 
According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.
 
The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.
 
Implementing an Intuitive Tech Learning Approach (Ideate)
The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.
 
An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.
 
Prototype and Testing
Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.
 
The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.
 
What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.
 
Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.
 
Wrapping Up
Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Tech Life in Texas

Austin may be considered the live music capital of the world but the field of technology is becoming the new norm in the The Lone Star State. Home to Dell and Compaq computers, there is a reason why central Texas is often referred to as the Silicon Valley of the south. It?s rated third on the charts of the top computer places in the United States with a social learning and training IT atmosphere. Adding the fact that Austin offers fairly inexpensive living costs for students, software developers may take note as they look to relocate.
The unavoidable price of reliability is simplicity. C.A.R. Hoare
other Learning Options
Software developers near Mc Allen have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Texas that offer opportunities for IT Infrastructure Library developers
Company Name City Industry Secondary Industry
Dr Pepper Snapple Group Plano Manufacturing Nonalcoholic Beverages
Western Refining, Inc. El Paso Energy and Utilities Gasoline and Oil Refineries
Frontier Oil Corporation Dallas Manufacturing Chemicals and Petrochemicals
ConocoPhillips Houston Energy and Utilities Gasoline and Oil Refineries
Dell Inc Round Rock Computers and Electronics Computers, Parts and Repair
Enbridge Energy Partners, L.P. Houston Transportation and Storage Transportation & Storage Other
GameStop Corp. Grapevine Retail Retail Other
Fluor Corporation Irving Business Services Management Consulting
Kimberly-Clark Corporation Irving Manufacturing Paper and Paper Products
Exxon Mobil Corporation Irving Energy and Utilities Gasoline and Oil Refineries
Plains All American Pipeline, L.P. Houston Energy and Utilities Gasoline and Oil Refineries
Cameron International Corporation Houston Energy and Utilities Energy and Utilities Other
Celanese Corporation Irving Manufacturing Chemicals and Petrochemicals
HollyFrontier Corporation Dallas Energy and Utilities Gasoline and Oil Refineries
Kinder Morgan, Inc. Houston Energy and Utilities Gas and Electric Utilities
Marathon Oil Corporation Houston Energy and Utilities Gasoline and Oil Refineries
United Services Automobile Association San Antonio Financial Services Personal Financial Planning and Private Banking
J. C. Penney Company, Inc. Plano Retail Department Stores
Energy Transfer Partners, L.P. Dallas Energy and Utilities Energy and Utilities Other
Atmos Energy Corporation Dallas Energy and Utilities Alternative Energy Sources
National Oilwell Varco Inc. Houston Manufacturing Manufacturing Other
Tesoro Corporation San Antonio Manufacturing Chemicals and Petrochemicals
Halliburton Company Houston Energy and Utilities Energy and Utilities Other
Flowserve Corporation Irving Manufacturing Tools, Hardware and Light Machinery
Commercial Metals Company Irving Manufacturing Metals Manufacturing
EOG Resources, Inc. Houston Energy and Utilities Gasoline and Oil Refineries
Whole Foods Market, Inc. Austin Retail Grocery and Specialty Food Stores
Waste Management, Inc. Houston Energy and Utilities Waste Management and Recycling
CenterPoint Energy, Inc. Houston Energy and Utilities Gas and Electric Utilities
Valero Energy Corporation San Antonio Manufacturing Chemicals and Petrochemicals
FMC Technologies, Inc. Houston Energy and Utilities Alternative Energy Sources
Calpine Corporation Houston Energy and Utilities Gas and Electric Utilities
Texas Instruments Incorporated Dallas Computers and Electronics Semiconductor and Microchip Manufacturing
SYSCO Corporation Houston Wholesale and Distribution Grocery and Food Wholesalers
BNSF Railway Company Fort Worth Transportation and Storage Freight Hauling (Rail and Truck)
Affiliated Computer Services, Incorporated (ACS), a Xerox Company Dallas Software and Internet E-commerce and Internet Businesses
Tenet Healthcare Corporation Dallas Healthcare, Pharmaceuticals and Biotech Hospitals
XTO Energy Inc. Fort Worth Energy and Utilities Gasoline and Oil Refineries
Group 1 Automotive Houston Retail Automobile Dealers
ATandT Dallas Telecommunications Telephone Service Providers and Carriers
Anadarko Petroleum Corporation Spring Energy and Utilities Gasoline and Oil Refineries
Apache Corporation Houston Energy and Utilities Gasoline and Oil Refineries
Dean Foods Company Dallas Manufacturing Food and Dairy Product Manufacturing and Packaging
American Airlines Fort Worth Travel, Recreation and Leisure Passenger Airlines
Baker Hughes Incorporated Houston Energy and Utilities Gasoline and Oil Refineries
Continental Airlines, Inc. Houston Travel, Recreation and Leisure Passenger Airlines
RadioShack Corporation Fort Worth Computers and Electronics Consumer Electronics, Parts and Repair
KBR, Inc. Houston Government International Bodies and Organizations
Spectra Energy Partners, L.P. Houston Energy and Utilities Gas and Electric Utilities
Energy Future Holdings Dallas Energy and Utilities Energy and Utilities Other
Southwest Airlines Corporation Dallas Transportation and Storage Air Couriers and Cargo Services

training details locations, tags and why hsg

the hartmann software group advantage
why take IT Infrastructure Library Training with the hartmann software group?
A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Texas since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about IT Infrastructure Library programming
  • Get your questions answered by easy to follow, organized IT Infrastructure Library experts
  • Get up to speed with vital IT Infrastructure Library programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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