Instructor-led training

MS-720T00-AC Microsoft Teams Voice Engineer Training in Mattoon, Illinois

Microsoft Office training from Hartmann Software Group, delivered onsite in Mattoon, Illinois or live online.

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What you'll learn

In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Prerequisites

Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams: Plan and configure a Microsoft Teams environment Manage chat, teams, channels, and apps Manage calling and meetings Monitor and troubleshoot a Microsoft Teams environment

Course Outline

Course OutlineModule 1: Plan and configure Teams PhoneAfter completing this module, students will learn how to plan for and configure Teams Phone, including Calling Plans, Direct Routing, Auto Attendants, Call Queues, Operator Connect, and how to extend Teams Phone with additional services.Lesson

Plan for Teams Phone
Plan and optimize network performance for Teams Phone
Migrate voice services from Skype for Business Server to Teams
Configure Teams Phone
Configure auto attendants and call queues
Configure and deploy Direct Routing
Extend Teams Phone with additional services

Lab : Prepare the lab environment

Configure your lab environment
Assign permissions
Validate and manage licenses
Setup PowerShell for Microsoft Teams Administration

Lab : Configure your environment for Teams Phone

Evaluate your network requirements with the Network Planner
Use the Teams Network Assessment Tool
Configure a basic network topology for dynamic emergency calling
Configure voice policies
Prepare users for calling
Configure audio conferencing settings
Configure call queues and auto attendants

Lab : Expand your Teams Voice Environment to use Direct Routing

Configure the session border controller
Configure direct routing settings

After completing this module, students will be able to:

Plan and Configure Microsoft Teams Phone
Plan and optimize network performance for Teams Phone
Configure and deploy Direct Routing

Module 2: Manage Teams PhoneIn this module, students will learn how to configure Teams Phone users, devices, and troubleshoot Teams Phone voice issues.Lesson

Configure and manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone

Lab : Manage your Teams Phone Environment

Manage voice users
Manage Teams devices
Monitor and troubleshoot Teams Phone

After completing this module, students will be able to:

Manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone

Training locations

MS-720T00-AC Microsoft Teams Voice Engineer training across the U.S. and beyond.

We provide MS-720T00-AC Microsoft Teams Voice Engineer training onsite and live online for organizations throughout the United States and internationally.

View all MS-720T00-AC Microsoft Teams Voice Engineer training locations

Ready to train your team?

Let's customize this training for your organization.

Tell us about your employees, your goals, and your preferred schedule. We'll prepare a training proposal covering scope, delivery format, and pricing.

Request a Training Proposal

or call 303.377.6176