Web Services Training in Toledo, Ohio| HSG

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What is Design Thinking and How Does it Apply to HR?

[Jan, 28, 2020] |
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The Context Of Design Thinking And Its Application In Employee Skill Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Python Programming for Cisco Networking Engineers

[Jun, 25, 2018] |
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Wondering why Cisco is teaching network engineers Python in addition to their core expertise?

Yes, arguably there are many other tools available to use to automate the network without writing any code. It is also true that when code is absolutely necessary, in most companies software developers will write the code for the network engineers. However, networks are getting progressively more sophisticated and the ability for network engineers to keep up with the rate of change, scale of networks, and processing of requirements is becoming more of a challenge with traditional methodologies.

Does that mean that all network engineers have to become programmers in the future? Not completely, but having certain tools in your tool belt may be the deciding factor in new or greater career opportunities. The fact is that current changes in the industry will require Cisco engineers to become proficient in programming, and the most common programming language for this new environment is the Python programming language. Already there are more opportunities for those who can understand programming and can also apply it to traditional networking practices.

Cisco’s current job boards include a search for a Sr. Network Test Engineer and for several Network Consulting Engineers, each with "competitive knowledge" desired Python and Perl skills. Without a doubt, the most efficient network engineers in the future will be the ones who will be able to script their automated network-related tasks, create their own services directly in the network, and continuously modify their scripts.

Whether you are forced to attend or are genuinely interested in workshops or courses that cover the importance of learning topics related to programmable networks such as Python, the learning curve at the very least will provide you with an understanding of Python scripts and the ability to be able to use them instead of the CLI commands and the copy and paste options commonly used. Those that plan to cling to their CLI will soon find themselves obsolete.

As with anything new, learning a programming language and using new APIs for automation will require engineers to learn and master the skills before deploying widely across their network. The burning question is where to start and which steps to take next?

In How Do I Get Started Learning Network Programmability? Hank Preston – on the Cisco blog page suggest a three phase approach to diving into network programmability.

“Phase 1: Programming Basics

In this first phase you need to build a basic foundation in the programmability skills, topics, and technologies that will be instrumental in being successful in this journey. This includes learning basic programming skills like variables, operations, conditionals, loops, etc. And there really is no better language for network engineers to leverage today than Python. Along with Python, you should explore APIs (particularly REST APIs), data formats like JSON, XML, and YAML. And if you don’t have one already, sign up for a GitHub account and learn how to clone, pull, and push to repos.

Phase 2: Platform Topics

Once you have the programming fundamentals squared away (or at least working on squaring them away) the time comes to explore the new platforms of Linux, Docker, and “the Cloud.” As applications are moving from x86 virtualization to micro services, and now serverless, the networks you build will be extending into these new areas and outside of traditional physical network boxes. And before you can intelligently design or engineer the networks for those environments, you need to understand how they basically work. The goal isn’t to become a big bushy beard wearing Unix admin, but rather to become comfortable working in these areas.

Phase 3: Networking for Today and Tomorrow

Now you are ready to explore the details of networking in these new environments. In phase three you will dive deep into Linux, container/Docker, cloud, and micro service networking. You have built the foundation of knowledge needed to take a hard look at how networking works inside these new environments. Explore all the new technologies, software, and strategies for implementing and segmenting critical applications in the “cloud native” age and add value to the application projects.”

Community resources:

GitHub’s, PYPL Popularity of Programming Language lists Python as having grown 13.2% in demand in the last 5 years.

Python in the June 2018 TIOBE Index ranks as the fourth most popular language behind Java, C and C++.

Despite the learning curve, having Python in your tool belt is without a question a must have tool.

Lesser Known Limitations of IT Outsourcing

[Feb, 24, 2014] |
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IT Outsourcing came to foray as a means for corporations to focus on critical business operations while having a specialized IT company take over the responsibility of managing the IT infrastructure and application development. For corporations especially in the developed countries, IT outsourcing provided two fold advantages, one was access to a highly talented pool of engineers and that too at a lower cost since countries like India were quickly growing their stature as an IT outsourcing hub.

IT Outsourcing is now as mainstream as ever and almost every leading organization outsources some or all parts of its IT infrastructure to a specialized company. It makes pure business sense and with tightening budget controls, IT outsourcing has become one of the strategic cost reduction driver for most organizations. Moreover, IT outsourcing is no more restricted to companies in USA & Europe outsourcing their IT projects to countries like India. Domestic companies within India itself actively use IT outsourcing including the Indian government like the India Post project given to TCS.

Is it then a no brainer that IT Outsourcing is critical to your business? Well, if it is cheaper and does not seem to have any inherent disadvantages why not!! Not really, IT Outsourcing despite proven benefits has its limitations and you should be cognizant be of the same before considering outsourcing your IT operations.

· Limitations in estimating the actual cost of IT outsourcing:Let’s tackle the biggest driver of IT Outsourcing-Cost Savings. For anyone to estimate the cost savings from IT Outsourcing one needs to be able to predict the cost of outsourcing which then helps understand the cost savings from the same. Yes, at a higher level it is a matter of a simple $ per man-hour costs and IT outsourcing will appear to be cheaper in almost all cases. However, “hidden costs” are commonplace with IT outsourcing and it can be immensely difficult to accurately predict these hidden costs. For example, you need to be able to identify the costs of transitioning your in-house IT to an outsourcer, management overhead needed to manage the outsourcing relationship etc. In addition, IT outsourcing contracts are fixed at the start of the contract and as a result any additional requirement/change tends to be charged additionally. It is no surprise that IT requirements can change frequently and if your outsourcing contract doesn’t account for flexibility, you might be limited in the actual cost savings you might make. There is no surprise that there have been so many instances of IT outsourcing projects overshooting their budgets by a huge margin such as the one government shared services project going 500 million pounds over budget

Tech Life in Ohio

Ulysses S. Grant, Rutherford B. Hayes, James A. Garfield, Benjamin Harrison, William McKinley, William H. Taft, and Warren G. Harding, were all U.S. Presidents born in Ohio. The first recognized university in Ohio was Ohio University founded in 1804. It wasn?t long until the first interracial and coeducational college in the United States, Oberlin, was founded in 1833. The Buckeye State produced some interesting discoveries such as: Charles Goodyear discovering the process of vulcanizing rubber in 1839; Roy J. Plunkett inventing Teflon in 1938; and Charles Kettering inventing the automobile self-starter in 1911.

One's mind, once stretched by a new idea, never regains its original dimensions. ~ Oliver Wendell Holmes

other Learning Options

Software developers near Toledo have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Central Ohio Pluralsight Study Group · Cincinnati MongoDB User Group · Columbus Scala Enthusiasts ·

Fortune 500 and 1000 companies in Ohio that offer opportunities for Web Services developers

Company Name	City	Industry	Secondary Industry
Nationwide Insurance Company	Columbus	Financial Services	Insurance and Risk Management
Owens Corning	Toledo	Manufacturing	Concrete, Glass, and Building Materials
FirstEnergy Corp	Akron	Energy and Utilities	Gas and Electric Utilities
The Lubrizol Corporation	Wickliffe	Manufacturing	Chemicals and Petrochemicals
Sherwin-Williams	Cleveland	Retail	Hardware and Building Material Dealers
Key Bank	Cleveland	Financial Services	Banks
TravelCenters of America, Inc.	Westlake	Retail	Gasoline Stations
Dana Holding Company	Maumee	Manufacturing	Automobiles, Boats and Motor Vehicles
O-I (Owens Illinois), Inc.	Perrysburg	Manufacturing	Concrete, Glass, and Building Materials
Big Lots Stores, Inc.	Columbus	Retail	Department Stores
Limited Brands, Inc.	Columbus	Retail	Clothing and Shoes Stores
Cardinal Health	Dublin	Healthcare, Pharmaceuticals and Biotech	Healthcare, Pharmaceuticals, and Biotech Other
Progressive Corporation	Cleveland	Financial Services	Insurance and Risk Management
Parker Hannifin Corporation	Cleveland	Manufacturing	Manufacturing Other
American Financial Group, Inc.	Cincinnati	Financial Services	Insurance and Risk Management
American Electric Power Company, Inc	Columbus	Energy and Utilities	Gas and Electric Utilities
Fifth Third Bancorp	Cincinnati	Financial Services	Banks
Macy's, Inc.	Cincinnati	Retail	Department Stores
Goodyear Tire and Rubber Co.	Akron	Manufacturing	Plastics and Rubber Manufacturing
The Kroger Co.	Cincinnati	Retail	Grocery and Specialty Food Stores
Omnicare, Inc.	Cincinnati	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
The Procter and Gamble Company	Cincinnati	Consumer Services	Personal Care

training details locations, tags and why hsg

the hartmann software group advantage

why take Web Services Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Ohio since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about Web Services programming
Get your questions answered by easy to follow, organized Web Services experts
Get up to speed with vital Web Services programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

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Ohio cities where we offer Web Services Training Classes

·Kettering, Ohio · Lakewood, OH · Elyria · Dayton, OH ·Akron, Ohio · Cleveland, OH ·Cincinnati, Ohio · Mentor, OH · Canton · Springfield, OH ·Toledo, Ohio · Parma, OH ·Columbus, Ohio · Hamilton, OH · Middletown · Cuyahoga Falls, OH ·Youngstown, Ohio · Lorain, OH

Web Services Training Classes in Toledo, Ohio

Learn Web Services in Toledo, Ohio and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current Web Services related training offerings in Toledo, Ohio: Web Services Training

Web Services Training Catalog

Course Directory [training on all levels]

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Tech Life in Ohio

training details locations, tags and why hsg

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