CICD 1.0: Implementing Cisco Collaboration Devices Training in Clearwater
Enroll in or hire us to teach our CICD 1.0: Implementing Cisco Collaboration Devices class in Clearwater, Florida by calling us @303.377.6176. Like all HSG
classes, CICD 1.0: Implementing Cisco Collaboration Devices may be offered either onsite or via instructor led virtual training. Consider looking at our public training schedule to see if it
is scheduled: Public Training Classes
Provided there are enough attendees, CICD 1.0: Implementing Cisco Collaboration Devices may be taught at one of our local training facilities.
We offer private customized training for groups of 3 or more attendees.
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Course Description |
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Implementing Cisco Collaboration Devices (CICD) teaches learners how to
maintain and operate a Cisco Unified Communications solution that is
based on Cisco Unified Communications Manager, Cisco Unified
Communications Manager Express, Cisco Unity Connection, and Cisco
Unified Presence. This course provides the learners with the knowledge
and skills to achieve associate-level competency in Cisco Unified
Communications. This course introduces the architecture, components,
functionalities, and features of Cisco Unified Communications solutions
and describes how daily job tasks, such as system monitoring, moves,
adds, and changes are performed on Cisco Unified Communications Manager,
Cisco Unified Communications Manager Express, Cisco Unity Connection,
and Cisco Unified Presence. CICD also introduces basic video
functionality into Cisco Collaboration solutions
Course Length: 5 Days
Course Tuition: $2990 (US) |
Prerequisites |
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The knowledge and skills that a learner must have before attending this course are as follows: Working knowledge of converged voice and data networks Basic knowledge of Cisco IOS gateways Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection |
Course Outline |
Module 1: Cisco Unified Communications Solutions
Module 2: Administrator and End-User Interfaces
Module 3: Call Flows in Cisco Call Control Platforms
Module 4: Endpoint and End User Administration
Module 5: End User Telephony and Mobility Features
Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
Module 7: Cisco Unified Communications Solutions Maintenance
Labs:
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