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package called SimQuick. SimQuick is a freely-distributed Excel spreadsheet (with macros) for building simulation models of processes: waiting lines, supply chains, manufacturing facilities, and project scheduling. SimQuick is easy to learn, easy to use, and flexible in its modeling capability. Recently updated (2016), it has been used in industry and in educational settings since 2001. If you can open an Excel spreadsheet on your computer (PC or Mac), then you can immediately use SimQuick.

This 3rd edition booklet presents the basics of process simulation by having the reader construct, run, and analyze simulations of realistic processes using SimQuick. It contains a wide variety of examples and exercises based on processes such as: a bank, a 1-800 call center, a fast food restaurant, a hospital emergency room, an airport security system, an inventory management system, and a software development project. The booklet supports either a quick introduction to process simulation (in as little as an hour or two of class time or independent reading), or a more in-depth treatment. To read more about this booklet and SimQuick, and to download a free copy of the SimQuick software, go toSimQuick.net. To read about the author, go to David-Hartvigsen.net