There has been and continues to be a plethora of observational studies by different researchers in the publishing industry focused on how e-books have affected hard-copy book sales. Evidence from these studies has indicated that there is a significant and monumental shift away from hard-copy books to e-books.[1]These findings precipitate fears that hard-copy books might become more expensive in the near future as they begin to be less available.  This scenario could escalate to the point where only collectors of hard-copy books are willing to pay the high price for ownership.

The founder of Amazon, Jeff Bezos, made a statement in July 2010 that sales of digital books had significantly outstripped U.S. sales of hard-copy. He claimed that Amazon had sold 143 digital books for its e-reader, the Kindle, for every 100 hard-back books over the past three months. The pace of this change was unprecedented;  Amazon said that in the four weeks of June 2010, the rate of sales had reached 180 e-books for every 100 hard-backs sold. Bezos said sales of the Kindle and e-books had reached a "tipping point", with five authors including Steig Larsson, the writer of Girl with a Dragon Tattoo, and Stephenie Meyer, who penned the Twilight series, each selling more than 500,000 digital books.[2] Earlier in July 2010, Hachette said that James Patterson had sold 1.1m e-books to date.

According to a report made by Publishers Weekly, for the first quarter of 2011, e-book sales were up 159.8%; netting sales of $233.1 million. Although adult hard-cover and mass market paperback hard-copies had continued to sell, posting gains in March, all the print segments had declined for the first quarter with the nine mass market houses that report sales. Their findings revealed a 23.4% sales decline, and that children’s paper-back publishers had also declined by 24.1%.[3] E-book sales easily out-distanced mass market paperback sales in the first quarter of 2011 with mass market sales of hard-copy books falling to $123.3 million compared to e-books’ $233.1 million in sales.

According to .net sales report by the March Association of American Publishers (AAP) which collected data and statistics from 1,189 publishers, the adult e-Book sales were $282.3 million in comparison to adult hard-cover book sales which counted $229.6 million during the first quarter of 2012. During the same period in 2011, eBooks revenues were $220.4 million.[4] These reports indicate a disconcerting diminishing demand for hard-copy books.

The consulting industry is fiercely competitive and nets between $130B and $150B a year. In fact, professional consultants earn more money than many lawyers, doctors and other professionals. 

Offering free consultations is a common way for a software consultant to seize new accounts. But is there a red flag where a consultant may be giving away too many services for free? The worst scenario for a professional software consultant is to offer free services to the client and then never hear from them again once they no longer need their help. 

Although having the best intentions, many people will waste a consultant's time (i.e., client ignores or rejects any suggested approaches or solutions given by the consultant and seek the services of someone who will do it cheaper or will attempt to do it themselves). Small business owners especially can be challenging to work with. Some clients have a tendency to jump into projects before having adequate resources to finish what they have started, decide to go in a different direction midstream, while others simply don't want to spend any money when getting professional services. It's hard to believe, but some clients actually expect to receive free services for life. To counteract this notion, a software consultant can draw the line by offering free services within a promotional time frame and then begin charging a fee for services rendered after that time.

A good indicator of what a client's true intentions are is to monitor their activity within a specified period to see if their consultation activity bears fruit in the form of a contract. One big red flag is non-commitment on the part of the client. If they seem indecisive or vague about what they want it may be time to move on. Although there are times when a free consultation results in a paying client years later, who can wait that long? 

Less of Your Time is Wasted When You're Upfront

After being burned, some professional software consultants no longer give free consulting. They find that clients are much more willing to follow their advice when they have paid something. In order to close an account, a happy medium can be agreed upon by both parties involved as a way to build a long term relationship with highly qualified prospects. 

A software consultant's work, knowledge, skills and time are valuable. They can offer a potential client general solutions instead of addressing specific challenges. If a specific topic of discussion, troubleshooting session or other issue needs to be addressed, the consultant can inform the client of any upfront costs to receive a particular service if they need further assistance. Really, a free software consultation (if one is given) should be presented in a very similar way someone would hand out samples of a product at a grocery store. A professional consultant ideally wants clients to see how they can benefit using their services on a trial basis with a pitch leading to more extensive services which would only be available if they sign a contract with their firm. 

 Red Flags

Planning on a little spring cleaning and getting rid of all those old electronics? With the way technology changes so quickly, it seems like we no sooner have one new electronic piece and there’s a new one on the market that we absolutely have to have. The result is a ton of used electronics stored away. Now it’s time to get rid of everything, here are some tips on what to do with all that old tech stuff and how to do it safely.

Save on Landfill Waste

Few people really realize where their electronics wind up when they throw them in the trash or dumpster. They assume they’re getting taken care of and just forget about them. According to the Environmental Protection Agency, one of the fastest growing components of landfill waste is electronics. The unfortunate part of this is that these electronics are filled with lead, mercury and other toxic chemicals – chemicals that find their way into our soil and water.

This results in the contamination of our lakes, streams and soil. The best way to avoid this is by knowing where your electronics are going and to dispose of them safely. Contact the recycling center in your area and ask for the best place to dispose of your old electronics.

Think of Security

Our lives are filled with electronic technology, whether it’s in the form of computers, tablets, smart phones or video games. Most of these electronics allow network sharing with people all over the world. With identity theft such a growing concern, much of our private lives and personal information is entered in the hard drives of these items.

Before you dispose of any electronics, make sure the hard drives are wiped clean of all personal information. This requires more than just “deleting” files. If you’re not sure how to correctly get rid of the information, contact a professional to do this for you. Even if you have to pay to have it done, it’s a minimal expense compared to having your private information stolen.

Find New Homes for Your Electronics

Once you’ve cleaned out your electronics of personal information, they may still be worth something to other individuals. You may know of a child or elderly person who would really appreciate a “new” computer or a tablet. Someone who has never owned a smart phone or laptop may be thrilled to suddenly own one, even if they are obsolete to you.

If you can’t find anyone that wants them, consider selling them on places like eBay, Craigslist or one of the many other online auction sites. The old saying, “one man’s junk is another man’s gold” is especially true when it comes to electronics. Many people like building computers using their own parts.

Students in computer-related programs also utilize used electronics as a form of hands-on training. Most schools also take in donated computers, televisions and cell phones. Contact your electric company or school district to get information on where you can take your old electronics. You’ll be not only cleaning out your house but also helping the environment.

Related:

Cloud Computing: What It Means and How It Could Threaten the Traditional Outsourcing Model

Social marketing firm Buddy Media is being bought out by Salesforce.com in a $689 million stock and cash deal. The transaction will close Oct. 31 (the end of the third fiscal quarter).

Among its 1,000 customer, Buddy Media includes the companies ofFord, Hewlett-Packard and Mattel. Thanks to its capabilities of sending targeted marketing content through YouTube, LinkedIn and Facebook, Salesforce.com will build on the monitoring technology in social media through its recent Radian6 purchase.

According to Salesforce.com CEO Marc Benioff, the Marketing Cloud leadership will enable the company to take advantage of the massive opportunity within the next five years.

The purchase is arriving on the heels of rival Oracle’s buyout of Virtue, who is the competitor to Buddy Media.