Introduction
Defining Business Analysis
What is Business Analysis?
What is a Business Analyst?
(IIBA) Business Analysis Body of Knowledge (BABOK)
Today's Approach to Business Analysis
The Systems Development Life Cycle
Workshop Agenda
Getting the Most from This Workshop
Workshop Logisitics

 Enterprise Analysis
What is Enterprise Analysis?
What Has Changed?
What Information Should We Gather for Enterprise Analysis?
How Should We Collect This Information?
Types of Information to Collect
Sources of Information
How Does Enterprise Analysis Help the Project?
Real-World Application

 Defining the Project Scope
An Approach to Project Definition
Step One Identify Issues
Uses for Issues
Step Two Recognize Future Benefits
Step Three Identify the Stakeholders and Sponsor
Stakeholder
The Project Sponsor
Step Four Diagram the Functional Flow
Step Five Define the Project Objectives and Scope
Scope Exclusions
Real-World Applications

 Procedure Analysis
Preparing for Analysis
What Information Should We Gather to Analyze?
Why Perform Procedure Analysis?
Definitions
Performing Procedure Analysis
Process Flow Modeling
Why Create Models?
Symbols Used in Process Flow Models
Swim Lane Diagram
Guidelines for Creating Swim Lane Diagrams
Process Scripts
Old Procedure
Process Script Procedure
Real-World Application

  Interviewing
Why Interview?
Preparing for the Interview
Interview Structure
Questioning and Listening Techniques
Listening for Requirements
Holding the Interview
Real-World Application

 Requirements, Assumptions, and Constraints
Effective Requirements Practices
Requirements
Types of Requirements
SMART Requirements
Identifying User Requirements
Assumptions and Constraints
Real-World Application

 Defining a Solution
Solution Definition
System Improvement
System Redesign
Review Project Scope
Future State Changes
Process Improvement
Process Change
Systems Development
Systems Change
Organization Change
Impact Analysis
Process Improvement Impact
Systems Development Impact
Organization Change Impact
Real-World Application

 Solution Implementation Planning
Systems Development Life Cycle Review
Phases for Implementation Planning
Planning to Implement the Future Changes
Visualizing the Project Schedule for Implementing the Solution
Step 1 - Break the Project Down into Tasks
Step 2 - Sequence the Tasks
Step 3 - Estimate Time
Step 4 - Assign Resources
Step 5 - Chart the Plan
Real-World Application

 Management Presentation
Business Case
What's in this Management Presentation?
Presentations
Rehearsal and Practice Run
Real-World Application