It’s befuddling when you think about how many ways there are to communicate in 2013. I’d say there are too many new ways to communicate – social media, phone, Skype, instant message, text message, email, it goes on and on. But do any of them outweigh the power of a good old-fashioned face-to-face meeting? Most business executives would argue no. Nothing can replace a face-to-face meeting, at least yet.

That said, face-to-face meetings are without question the most expensive kind, given the travel costs required to make them a reality, and companies around the globe have been trying to make them more financially manageable ever since the recession set in. But recession or no, face-to-face meetings are rarely in the budget cards for small businesses. So how can entrepreneurs around the globe get more out of their virtual meetings while ensuring any physical meeting is worth the cost?

Is it possible for anyone to give Microsoft a fair trial? The first half of 2012 is in the history books. Yet the firm still cannot seem to shake the public opinion as The Evil Empire that produces crap code.

I am in a unique position. I joined the orbit of Microsoft in 1973 after the Army decided it didn't need photographers flying around in helicopters in Vietnam anymore. I was sent to Fort Lewis and assigned to 9th Finance because I had a smattering of knowledge about computers. And the Army was going to a computerized payroll system.

Bill and Paul used the University of Washington's VAX PDP computer to create BASIC for the Altair computer. Certainly laughable by today's standards, it is the very roots of the home computer.

Microsoft became successful because it delivered what people wanted.

Technology is wonderful. It helps us run our businesses and connects us to the world. But when computer problems get in the way of getting what you need to get done, you can go from easygoing to mad-as-a-hornet in 3 seconds flat. Before you panic or give in to the temptation to throw your computer out the window, try these easy fixes.

5 Common Computer Problems

1. Sluggish PC

A sluggish PC often means low disk space caused by an accumulation of temporary Internet files, photos, music, and downloads. One of the easiest fixes for a slow PC is to clear your cache.

The way you’ll do this will depend on the Internet browser you use:

• Chrome– On the top right-hand side of the screen, you’ll see what looks like a window blind. Click on that. Click on ‘History’ and hit ‘Clear Browsing Data’.

• Safari– On the upper left-hand side, you’ll see a tab marked ‘Safari’. Click on that. Scroll down and hit ‘Empty Cache’.

• Internet Explorer– Click on ‘Tools’ and scroll down to ‘Internet Options’. Under ‘Browsing History’ click ‘Delete’. Delete files and cookies.

• FireFox – At the top of the window click ‘Tools’ then go to ‘Options’. Select the ‘Advanced’ panel and click on the ‘Network’ tab. Go to ‘Cached Web Content’ and hit ‘Clear Now’.

We’re often asked by companies about how they can get the most value from Agile/Scrum practices. More specifically, they want to know if they are being as effective as best they possibly can be by using the Scrum framework for their explicit needs.

The other objective for individuals is determining if it necessary to be certified in order to be effective in the Agile Scrum world?   In short, a good Scrum Master must understand four things: the business they work in, the technology they work with, the Agile and Scrum principles, and, most importantly, people!  Based on these facts, Scrum Master Certification is not enough – real life experience and a bit of soft skills should be part and parcel of their training. For organizations, the main goal is to understand industry best practices when adopting and applying agile principles, to build strong teams, understand and distill business needs into software requirements.

In terms of getting a good grip on training for Agile/Scrum, one can opt to pursue a certification in Scrum (CSM) Certified Scrum Master for personal reasons or for a job requirement. Or, one can simply opt to learn the benefits and pitfalls of the methodology and decide the best approach for them.

There are different ways to get started with Agile training. Below are two of the most common paths to Agile our students take.