Instructor-led training

ITIL Lifecycle Continual Service Improvement (CSI) Training in Bemidji, Minnesota

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What you'll learn

This five-day Live Instructor-Led ITIL Training Course provides you with an intense and focused exploration of the new and updated topics in ITIL from the point of view of the owner of a process or set of activities. The ITIL Training Course is intended for those who work within a Continual Service Improvement (CSI) environment and require a deeper understanding of the underlying concepts, processes and activities involved and associated management responsibilities and how they may be used to enhance overall service quality and service provision.

Prerequisites

The candidate must hold (photocopy required) one of the following: v3 ITIL Foundation Certificate v2-v3 Foundation Bridge Certificate It is also strongly recommended that the candidate have 2-4 years of professional experience within Service Management as well as defined experience in at least one of the CSI processes.

Course Outline

Module 1 A lap around the Microsoft Visual Studio 2015 family

Overview of the Visual Studio 2015 family

Overview of product features

The need for centralized builds

The importance of release management

Module 2 Configuring your Build environment

Understanding the new 2015 Build infrastructure

Creating Agent pools and queues

Installing Build Agents

Specifying capabilities on your Build Agents

Configuring security

Overview of non-Windows Build Agents

Overview of hosted build infrastructure

Module 3 Authoring our first build definition

Creating a new build definition

Understanding Build templates

Selecting the solution to build

Running tests as part of your build

Queuing a build

Module 4 A closer look at builds

Selecting our source repository (TFVC/Git/GitHub/Subversion)

Running multiple concurrent builds

Working with Build variables

Configuring Continuous Integration (CI) and scheduled builds

Using Gated Check-ins

Using demands to influence agent selection

Build retention policies

Module 5 Customizing your build process

A lap around the available build tasks

Using Build Tasks to deploy your application components

Extending builds using scripts

Module 6 Other build enhancements and features

Viewing build status

Controlling build outputs and understanding artifacts

Packaging your .NET application

Examining test results from a build

Module 7 – Overview of Release Management

What is Release Management

Key concepts in Release Management

The current state of Release Management in TFS/VSTS

Module 8 – Release Management for Visual Studio 2015

Release Management for Visual Studio 2015

Creating environments and releases

Configuring approval workflows

Triggering and tracking releases

Module 9 – Release Management vNext

Authoring a new release definition

Linking your build definition to a release

Determining what to deploy using artifacts

Defining and using configuration variables

Configuring Continuous Release

Naming your release and using retention policies

Module 10 Configuring environments

Understanding environments

Configuring your approval workflow

Notifying approvers

Selecting your deployment queue

Defining custom variables for your environments

Configuring the environment owner

Understanding deployment conditions

Cloning environments

Module 11 Defining a release workflow for on-premises servers

Overview of release tasks

Copying files and running scripts

Releasing a web application to an IIS server

Executing tests as part of our on-premises release

Tracking our release

Module 12 – Defining a release workflow for Azure

Understanding Azure resources

Understanding Service Endpoints

Configuring endpoints for connecting to Azure

Releasing an Azure Web Application

Executing tests as part of our Azure release

Training locations

ITIL Lifecycle Continual Service Improvement (CSI) training across the U.S. and beyond.

We provide ITIL Lifecycle Continual Service Improvement (CSI) training onsite and live online for organizations throughout the United States and internationally.

View all ITIL Lifecycle Continual Service Improvement (CSI) training locations

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or call 303.377.6176