Pittsburgh , Pennsylvania Virtualization Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Fixing Copy and Paste for Remote Desktop

[May, 31, 2014] |
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From Brennan's Blog which is no longer up and running:

I use Remote Desktop all the time to work inside of my development systems hosted by Microsoft Virtual Server. I use the host system to browse the web for documentation and searches as I work and when I need to copy some text from the web browser I find many times the link between the host clipboard and the remote clipboard is broken. In the past I have read that somehow the remote clipboard utility, rdpclip.exe, gets locked and no longer allows the clipboard to be relayed between the host and the client environment. My only way to deal with it was to use the internet clipboard, cl1p.net. I would create my own space and use it to send content between environments. But that is a cumbersome step if you are doing it frequently.

The only way I really knew to fix the clipboard transfer was to close my session and restart it. That meant closing the tools I was using like Visual Studio, Management Studio and the other ancillary processes I have running as I work and then restarting all of it just to restore the clipboard. But today I found a good link on the Terminal Services Blog explaining that what is really happening. The clipboard viewer chain is somehow becoming unresponsive on the local or remote system and events on the clipboards are not being relayed between systems. It is not necessarily a lock being put in place but some sort of failed data transmission. It then goes on to explain the 2 steps you can take to restore the clipboard without restarting your session.

Use Task Manager to kill the rdpclip.exe process
Run rdpclip.exe to restart it

The clipboard communications should be restored. My clipboard is currently working because I just restarted my session to fix it, but I wanted to test these steps. I killed rdpclip.exe and started it and was able to copy/paste from the remote to the host system. The next time my clipboard dies I will have to check to see if these steps truly do work.

Being Green the Smart Way

[Aug, 09, 2013] |
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Businesses “Going Green” is so commonplace now it’s more than just an encouraging a trend; it’s become expected of companies big and small. In fact, consumers frequently place more of an obligation on companies to go green than they do themselves. The last few years—the infancy of what may turn out to be a green revolution—have really proven that there are many ways to go green, and that some of these ways are much more financially sound than others. But rather than providing a cut and dry list of green options and their pros and cons, I’d like to take a look at the bigger picture incentives for businesses going green and how consumers are responding.

What does it mean to be green?

Quotes from the Most Powerful People in Tech

[Jan, 26, 2018] |
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People are optimistic about problem solving, but in most cases this is easier said than done. How do you do it?

In Adobe’s 2016 global study on creativity in business, 96% of people identified creativity as essential to their success, both in terms of their income and the value they bring to the world. Moreover, 78% wished they were capable of thinking differently, believing that they would progress through their careers more quickly if they did.

According to Malcom Gladwell, the world's most successful people have one thing in common: they think differently from most everyone else. In his book, How Successful People Think, Malcom opens with the following: “Good thinkers are always in demand. A person who knows how may always have a job, but the person who knows why will always be his boss. Good thinkers solve problems, they never lack ideas that can build an organization, and they always have hope for a better future”
Too often we attribute creative and “different” thinking to natural, innate characteristics that belong only to the lucky. The truth is that you can study how ridiculously successful people think and incorporate their approach into your world.

Snippets and Quotes from Tech Innovators.

Tech Life in Pennsylvania

The first daily newspaper was published in Philadelphia in 1784. In 1946 Philadelphia became home to the first computer. The State College Area High School was the first school in the country to teach drivers education in 1958. Pennsylvania has an impressive collection of schools, 500 public school districts, thousands of private schools, publicly funded colleges and universities, and over 100 private institutions of higher education. The University of Pennsylvania is also the Commonwealth's only, and geographically the most southern, Ivy League school.

One part of knowledge consists in being ignorant of such things as are not worthy to be known. Â ~Crates

other Learning Options

Software developers near Pittsburgh have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Philly Windows App Developers · The Dev Experience · Tech in Motion: Philadelphia ·

Fortune 500 and 1000 companies in Pennsylvania that offer opportunities for VMWare developers

Company Name	City	Industry	Secondary Industry
The Hershey Company	Hershey	Manufacturing	Food and Dairy Product Manufacturing and Packaging
Crown Holdings, Inc.	Philadelphia	Manufacturing	Metals Manufacturing
Air Products and Chemicals, Inc.	Allentown	Manufacturing	Chemicals and Petrochemicals
Dick's Sporting Goods Inc	Coraopolis	Retail	Sporting Goods, Hobby, Book, and Music Stores
Mylan Inc.	Canonsburg	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
UGI Corporation	King Of Prussia	Energy and Utilities	Gas and Electric Utilities
Aramark Corporation	Philadelphia	Business Services	Business Services Other
United States Steel Corporation	Pittsburgh	Manufacturing	Manufacturing Other
Comcast Corporation	Philadelphia	Telecommunications	Cable Television Providers
PPL Corporation	Allentown	Energy and Utilities	Gas and Electric Utilities
SunGard	Wayne	Computers and Electronics	IT and Network Services and Support
WESCO Distribution, Inc.	Pittsburgh	Energy and Utilities	Energy and Utilities Other
PPG Industries, Inc.	Pittsburgh	Manufacturing	Chemicals and Petrochemicals
Airgas Inc	Radnor	Manufacturing	Chemicals and Petrochemicals
Rite Aid Corporation	Camp Hill	Retail	Grocery and Specialty Food Stores
The PNC Financial Services Group	Pittsburgh	Financial Services	Banks
Universal Health Services, Inc.	King Of Prussia	Healthcare, Pharmaceuticals and Biotech	Hospitals
Erie Insurance Group	Erie	Financial Services	Insurance and Risk Management
Pierrel Research	Wayne	Healthcare, Pharmaceuticals and Biotech	Biotechnology
Unisys Corporation	Blue Bell	Computers and Electronics	IT and Network Services and Support
Lincoln Financial Group	Radnor	Financial Services	Insurance and Risk Management
AmerisourceBergen	Wayne	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
Sunoco, Inc.	Philadelphia	Manufacturing	Chemicals and Petrochemicals
CONSOL Energy Inc.	Canonsburg	Energy and Utilities	Gas and Electric Utilities
H. J. Heinz Company	Pittsburgh	Manufacturing	Food and Dairy Product Manufacturing and Packaging

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the hartmann software group advantage

why take VMWare Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Pennsylvania since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about VMWare programming
Get your questions answered by easy to follow, organized VMWare experts
Get up to speed with vital VMWare programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

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