Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Game Developers' alternatives to C#

[Jun, 23, 2014] |
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With the rise of the smart phone, many people who have long seen themselves as non-gamers have began to download and play to occupy themselves throughout the day. If you're a game developer who has a history of writing your code in C#, then perhaps this still emerging market is something you should consider taking advantage of. This, however, will require the familiarization with other programming languages.

One option for moving away from the C# language is to learn Java. Java is the programming used for apps on the android platform, billions of phones run on this programming language.

If you want to break into the android market, then learning Java is an absolute must.

There are both some pros and some cons to learning java. Firstly, if you already know C# or other languages and understand how they work, then java will be relatively easy to learn due to having similar, but quite simplified, syntax to C-based languages, the class library is large and standardized, but also very well written, and you might find that it will improve the performance and portability of your creations. Not to mention, learning java opens you up to the entirety of the android app and game market, a very large and still growing market that would otherwise stay closed off to you. That's too much ad and sale money to risk missing out on.

The few cons that come with learning the language is that, when coming from other languages, the syntax may take some getting used to. This is true for most languages. The other problem is that you must be careful with the specifics of how you write your code. While java can be written in a very streamlined fashion, it's also possible to write working, but bulky, code that will slow down your programs. Practice makes perfect, and the knowledge to avoid such pitfalls within the language.

If you wish to develop for the iOS on the other hand, knowledge of Objective C is required. The most compelling reason to learn Objective C is the market that it will open you up to. According to the website AndroidAuthority.com, in the article "Google play vs. Apple app store", users of iPhones and other iOS devices are much more likely to spend money on apps rather than downloading free ones.

Though learning Objective C might be a far jump from someone who currently writes in C#, it's certainly learn-able with a little bit of practice.

How do top programmers work?

What are a few unique pieces of career advice that nobody ever mentions?

Good non-programmer jobs for people with software developer experience

Cloud Computing: What It Means and How It Could Threaten the Traditional Outsourcing Model

[Apr, 25, 2014] |
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Cloud computing is the recent rage in the IT industry. According to the report by Forbes, the estimated global market for cloud computing is expected to reach $35.6 billion in 2015, from the $12.1 billion market of 2010.

How it began

The idea of cloud computing was inspired by the concept of “utility computing” which introduced the idea of computing using the virtual servers. These virtual servers do not actually exist anywhere physically and can be moved anywhere without causing any disturbance to the end users. Thus it minimizes the cost involved on the devices to a great extent and provides innumerable benefits to the companies that adopt this system.

Cloud Computing Types

Organizations That Use Python

[Feb, 19, 2018] |
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Here is a list of the organizations that use Python. This list is periodically updated by HSG’s software fans as well as the community at large.

Web Development

1. Yahoo Maps
Yahoo acquired Four11, whose address and mapping lookup services were implemented in Python. Yahoo Maps still uses Python today, as can be seen by examining its URLs.

2. Yahoo Groups
A comprehensive public archive of Internet mailing lists that was originally implemented in pure Python. At one point Scott Hassan, one of the founders of Findmail/eGroups (the company that was later acquired by Yahoo), reported that they had 180,000 lines of Python underlying everything from their 100% dynamic website to all email delivery, pumping out 200 messages/second on a single 400 MHz Pentium.

Tech Life in Texas

Austin may be considered the live music capital of the world but the field of technology is becoming the new norm in the The Lone Star State. Home to Dell and Compaq computers, there is a reason why central Texas is often referred to as the Silicon Valley of the south. It?s rated third on the charts of the top computer places in the United States with a social learning and training IT atmosphere. Adding the fact that Austin offers fairly inexpensive living costs for students, software developers may take note as they look to relocate.

Discussion is an exchange of knowledge, arguments an exchange of ignorance. ~ Robert Quillen

other Learning Options

Software developers near San Antonio have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Houston Mobile Developers & Entrepreneurs Meetup · SA Data Nerds · Java Developers Dallas (JDD) ·

Fortune 500 and 1000 companies in Texas that offer opportunities for AWS developers

Company Name	City	Industry	Secondary Industry
Dr Pepper Snapple Group	Plano	Manufacturing	Nonalcoholic Beverages
Western Refining, Inc.	El Paso	Energy and Utilities	Gasoline and Oil Refineries
Frontier Oil Corporation	Dallas	Manufacturing	Chemicals and Petrochemicals
ConocoPhillips	Houston	Energy and Utilities	Gasoline and Oil Refineries
Dell Inc	Round Rock	Computers and Electronics	Computers, Parts and Repair
Enbridge Energy Partners, L.P.	Houston	Transportation and Storage	Transportation & Storage Other
GameStop Corp.	Grapevine	Retail	Retail Other
Fluor Corporation	Irving	Business Services	Management Consulting
Kimberly-Clark Corporation	Irving	Manufacturing	Paper and Paper Products
Exxon Mobil Corporation	Irving	Energy and Utilities	Gasoline and Oil Refineries
Plains All American Pipeline, L.P.	Houston	Energy and Utilities	Gasoline and Oil Refineries
Cameron International Corporation	Houston	Energy and Utilities	Energy and Utilities Other
Celanese Corporation	Irving	Manufacturing	Chemicals and Petrochemicals
HollyFrontier Corporation	Dallas	Energy and Utilities	Gasoline and Oil Refineries
Kinder Morgan, Inc.	Houston	Energy and Utilities	Gas and Electric Utilities
Marathon Oil Corporation	Houston	Energy and Utilities	Gasoline and Oil Refineries
United Services Automobile Association	San Antonio	Financial Services	Personal Financial Planning and Private Banking
J. C. Penney Company, Inc.	Plano	Retail	Department Stores
Energy Transfer Partners, L.P.	Dallas	Energy and Utilities	Energy and Utilities Other
Atmos Energy Corporation	Dallas	Energy and Utilities	Alternative Energy Sources
National Oilwell Varco Inc.	Houston	Manufacturing	Manufacturing Other
Tesoro Corporation	San Antonio	Manufacturing	Chemicals and Petrochemicals
Halliburton Company	Houston	Energy and Utilities	Energy and Utilities Other
Flowserve Corporation	Irving	Manufacturing	Tools, Hardware and Light Machinery
Commercial Metals Company	Irving	Manufacturing	Metals Manufacturing
EOG Resources, Inc.	Houston	Energy and Utilities	Gasoline and Oil Refineries
Whole Foods Market, Inc.	Austin	Retail	Grocery and Specialty Food Stores
Waste Management, Inc.	Houston	Energy and Utilities	Waste Management and Recycling
CenterPoint Energy, Inc.	Houston	Energy and Utilities	Gas and Electric Utilities
Valero Energy Corporation	San Antonio	Manufacturing	Chemicals and Petrochemicals
FMC Technologies, Inc.	Houston	Energy and Utilities	Alternative Energy Sources
Calpine Corporation	Houston	Energy and Utilities	Gas and Electric Utilities
Texas Instruments Incorporated	Dallas	Computers and Electronics	Semiconductor and Microchip Manufacturing
SYSCO Corporation	Houston	Wholesale and Distribution	Grocery and Food Wholesalers
BNSF Railway Company	Fort Worth	Transportation and Storage	Freight Hauling (Rail and Truck)
Affiliated Computer Services, Incorporated (ACS), a Xerox Company	Dallas	Software and Internet	E-commerce and Internet Businesses
Tenet Healthcare Corporation	Dallas	Healthcare, Pharmaceuticals and Biotech	Hospitals
XTO Energy Inc.	Fort Worth	Energy and Utilities	Gasoline and Oil Refineries
Group 1 Automotive	Houston	Retail	Automobile Dealers
ATandT	Dallas	Telecommunications	Telephone Service Providers and Carriers
Anadarko Petroleum Corporation	Spring	Energy and Utilities	Gasoline and Oil Refineries
Apache Corporation	Houston	Energy and Utilities	Gasoline and Oil Refineries
Dean Foods Company	Dallas	Manufacturing	Food and Dairy Product Manufacturing and Packaging
American Airlines	Fort Worth	Travel, Recreation and Leisure	Passenger Airlines
Baker Hughes Incorporated	Houston	Energy and Utilities	Gasoline and Oil Refineries
Continental Airlines, Inc.	Houston	Travel, Recreation and Leisure	Passenger Airlines
RadioShack Corporation	Fort Worth	Computers and Electronics	Consumer Electronics, Parts and Repair
KBR, Inc.	Houston	Government	International Bodies and Organizations
Spectra Energy Partners, L.P.	Houston	Energy and Utilities	Gas and Electric Utilities
Energy Future Holdings	Dallas	Energy and Utilities	Energy and Utilities Other
Southwest Airlines Corporation	Dallas	Transportation and Storage	Air Couriers and Cargo Services

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the hartmann software group advantage

why take AWS Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Texas since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about AWS programming
Get your questions answered by easy to follow, organized AWS experts
Get up to speed with vital AWS programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

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AWS Training Classes in San Antonio, Texas

Learn AWS in San Antonio, Texas and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current AWS related training offerings in San Antonio, Texas: AWS Training

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