Cisco Training Classes in Rancho Cordova, California

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The Context Of Design Thinking And Its Application In Employee Skill Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.
 
By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.
 
The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.
 
While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.
 
Let’s explore how this thinking domain can be used to plan employee skill training:
 
Empathize
If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.
 
You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.
 
Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.
 
Define the Problem
After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.
 
Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers. 
 
Think Solely About Employee-Based Solutions (iterative learning)
Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.
 
Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.
 
Support Employee Tasks with Simple Technology (Ideate)
The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert. 
 
According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.
 
The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.
 
Implementing an Intuitive Tech Learning Approach (Ideate)
The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.
 
An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.
 
Prototype and Testing
Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.
 
The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.
 
What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.
 
Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.
 
Wrapping Up
Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Getting involved with the IT, or Internet Technology industry, is a way for you to break into a variety of potential coveted career paths and job openings. Whether you prefer working with the back-end of programming or if you enjoy improve user experience while browsing online, there are many different in-demand IT skills that are useful to obtain today if you are seeking a career in the tech industry yourself.

Cloud Computing

Working with cloud computing, otherwise known as "the cloud", requires you to work within various types of servers that store and access data globally from any location. With the increase in mobile usage, cloud computing is becoming even more prevalent in today's society. When you want to work with cloud computing, understanding the basics of programming and network security is a must. Working in cloud computing is a way to help with building new applications, expanding companies online as well as allowing anyone internationally to locate and access a specific blog, website or mobile app.

UX Design

UX Design is also known as user experience design. A user experience designer specializes in understanding the usability and overall experience a web visitor has when browsing on a site or blog. UX design is essential to ensure that all visitors on a website are capable of navigating the blog properly and accessing the site's content with ease, regardless of the browser they are using or the type of device that is being used to access the site itself. Cross-browser compatibility and ensuring that all websites you are working with are accessible via mobile platforms is another responsibility of many UX designers today. Working in UX design is highly recommended if you believe you have an eye for "good" web design and if you have an interest in improving the overall experience web users for a specific audience have when visiting the blog or website you represent or that you are building for yourself.

IT Security

IT security is one of the fastest-growing positions throughout the entire IT industry and field. IT security requires you to understand network infrastructures as well as how to properly manage each server individually to provide security and protection from potential hackers and online thieves looking to steal sensitive data and information. Maintaining the security of a network and all servers for a company is only becoming more popular with the expansion of mobile phone usage along with the growth of the Internet altogether.

Understanding the variety of IT skills that are in demand today can help you to better decide on a path that is right for you. The more you understand about various IT skills, the easier it is to find a position or career in your future that is most suitable for the type of work you enjoy. Whether you are looking to develop new apps or if you are interested in managing the security of company servers, there are hundreds of positions and skills that are in demand in the IT industry today.

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Technology has continued to evolve in ways that few would have been able to imagine. This has allowed electronics to become smarter, more connected and far more useful.

With the Internet of Things (IoT), they're allowing more than just computers to become connected to the Internet. This aims to make the life of the average person easier, better and more care-free.

Let's examine why the Internet of Things has become such a powerful idea that an estimated one out of every five developers currently works on an IoT project.


What is the Internet of Things?

The Internet of Things hinges on one seemingly simple concept: electronics can be embedded in machines, clothing, animals and even people to provide a networked world where the whole is more than just the sum of its parts.

For example, consider how the Internet of Things can influence things like refrigerators. They can be networked directly to the manufacturer for readings that can warn if the refrigerator is about to malfunction. They can even be connected to a grocery shopping service to allow someone to restock them automatically or to notify the owner that the refrigerator is almost out of an item.

The most interesting notion about the Internet of Things is that it's not just a situation where one “thing” connects with a party. They typically communicate with other things, which in turn allows for a network of automated processes to occur.

These processes can simplify and expedite tedious tasks to make everyday life for everyone easier, which is why projects involving the Internet of Things are so popular.


How Prevalent is IoT Development?

An estimated one in five developers are currently developing projects for the Internet of Things. Their chosen languages vary widely because of the flexibility that IoT enjoys.

For example, IoT projects that hinge on interacting with mobile phones tend to have apps written in JavaScript or Java. The back-end code that runs the IoT functionality for machines tends to be written in Assembly, C++,Java,Perl,Pythonor another compiled language for efficiency.

To put the growth of IoT work into perspective, Evans Data Corp. performed research to create predictions about IoT projects in 2014. They stated that 17% of companies would be developing IoT projects.

In this year, that figure's risen to a solid 19%. Given the fact that 44% of developers have stated that they will enter into the IoT scene this year or next, this means that development will only grow in the coming future.


The Future Involving the Internet of Things

Development of IoT-related projects will likely explode in the next few years. The advantages it brings, such as more efficient work in manufacturing environments and the projected 15% savings to the restaurant industry over the next five years, will make it one of the most valuable technological changes in the near future.

Without a comprehensive understanding of the Internet of Things and the skills to lead IoT projects, businesses and developers may find themselves falling behind. Don't let the Internet of Things pass you by.

Millions of people experienced the frustration and failures of the Obamacare website when it first launched. Because the code for the back end is not open source, the exact technicalities of the initial failings are tricky to determine. Many curious programmers and web designers have had time to examine the open source coding on the front end, however, leading to reasonable conclusions about the nature of the overall difficulties.

Lack of End to End Collaboration
The website was developed with multiple contractors for the front-end and back-end functions. The site also needed to be integrated with insurance companies, IRS servers, Homeland Security servers, and the Department of Veterans Affairs, all of whom had their own legacy systems. The large number of parties involved and the complex nature of the various components naturally complicated the testing and integration of each portion of the project.

The errors displayed, and occasionally the lack thereof, indicated an absence of coordination between the parties developing the separate components. A failed sign up attempt, for instance, often resulted in a page that displayed the header but had no content or failure message. A look at end user requests revealed that the database was unavailable. Clearly, the coding for the front end did not include errors for failures on the back end.

Bloat and the Abundance of Minor Issues
Obviously, numerous bugs were also an issue. The system required users to create passwords that included numbers, for example, but failed to disclose that on the form and in subsequent failure messages, leaving users baffled. In another issue, one of the pages intended to ask users to please wait or call instead, but the message and the phone information were accidentally commented out in the code.

While the front-end design has been cleared of blame for the most serious failures, bloat in the code did contribute to the early difficulties users experienced. The site design was heavy with Javascript and CSS files, and it was peppered with small coding errors that became particularly troublesome when users faced bottlenecks in traffic. Frequent typos throughout the code proved to be an additional embarrassment and were another indication of a troubled development process.

NoSQL Database
The NoSQL database is intended to allow for scalability and flexibility in the architecture of projects that will use it. This made NoSQL a logical choice for the health insurance exchange website. The newness of the technology, however, means personnel with expertise can be elusive. Database-related missteps were more likely the result of a lack of experienced administrators than with the technology itself. The choice of the NoSQL database was thus another complication in the development, but did not itself cause the failures.

Another factor of consequence is that the website was built with both agile and waterfall methodology elements. With agile methods for the front end and the waterfall methodology for the back end, streamlining was naturally going to suffer further difficulties. The disparate contractors, varied methods of software development, and an unrealistically short project time line all contributed to the coding failures of the website.

Tech Life in California

Largely influenced by several immigrant populations California has experienced several technological, entertainment and economic booms over the years. As for technology, Silicon Valley, in the southern part of San Francisco is an integral part of the world?s innovators, high-tech businesses and a myriad of techie start-ups. It also accounts for 1/3rd of all venture capital investments.
Learning isn't acquiring knowledge so much as it is trimming information that has already been acquired. Criss Jami
other Learning Options
Software developers near Rancho Cordova have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in California that offer opportunities for Cisco developers
Company Name City Industry Secondary Industry
Mattel, Inc. El Segundo Retail Sporting Goods, Hobby, Book, and Music Stores
Spectrum Group International, Inc. Irvine Retail Retail Other
Chevron Corp San Ramon Energy and Utilities Gasoline and Oil Refineries
Jacobs Engineering Group, Inc. Pasadena Real Estate and Construction Construction and Remodeling
eBay Inc. San Jose Software and Internet E-commerce and Internet Businesses
Broadcom Corporation Irvine Computers and Electronics Semiconductor and Microchip Manufacturing
Franklin Templeton Investments San Mateo Financial Services Investment Banking and Venture Capital
Pacific Life Insurance Company Newport Beach Financial Services Insurance and Risk Management
Tutor Perini Corporation Sylmar Real Estate and Construction Construction and Remodeling
SYNNEX Corporation Fremont Software and Internet Data Analytics, Management and Storage
Core-Mark International Inc South San Francisco Manufacturing Food and Dairy Product Manufacturing and Packaging
Occidental Petroleum Corporation Los Angeles Manufacturing Chemicals and Petrochemicals
Yahoo!, Inc. Sunnyvale Software and Internet Software and Internet Other
Edison International Rosemead Energy and Utilities Gas and Electric Utilities
Ingram Micro, Inc. Santa Ana Computers and Electronics Consumer Electronics, Parts and Repair
Safeway, Inc. Pleasanton Retail Grocery and Specialty Food Stores
Gilead Sciences, Inc. San Mateo Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
AECOM Technology Corporation Los Angeles Real Estate and Construction Architecture,Engineering and Design
Reliance Steel and Aluminum Los Angeles Manufacturing Metals Manufacturing
Live Nation, Inc. Beverly Hills Media and Entertainment Performing Arts
Advanced Micro Devices, Inc. Sunnyvale Computers and Electronics Semiconductor and Microchip Manufacturing
Pacific Gas and Electric Corp San Francisco Energy and Utilities Gas and Electric Utilities
Electronic Arts Inc. Redwood City Software and Internet Games and Gaming
Oracle Corporation Redwood City Software and Internet Software and Internet Other
Symantec Corporation Mountain View Software and Internet Data Analytics, Management and Storage
Dole Food Company, Inc. Thousand Oaks Manufacturing Food and Dairy Product Manufacturing and Packaging
CBRE Group, Inc. Los Angeles Real Estate and Construction Real Estate Investment and Development
First American Financial Corporation Santa Ana Financial Services Financial Services Other
The Gap, Inc. San Francisco Retail Clothing and Shoes Stores
Ross Stores, Inc. Pleasanton Retail Clothing and Shoes Stores
Qualcomm Incorporated San Diego Telecommunications Wireless and Mobile
Charles Schwab Corporation San Francisco Financial Services Securities Agents and Brokers
Sempra Energy San Diego Energy and Utilities Gas and Electric Utilities
Western Digital Corporation Irvine Computers and Electronics Consumer Electronics, Parts and Repair
Health Net, Inc. Woodland Hills Healthcare, Pharmaceuticals and Biotech Healthcare, Pharmaceuticals, and Biotech Other
Allergan, Inc. Irvine Healthcare, Pharmaceuticals and Biotech Biotechnology
The Walt Disney Company Burbank Media and Entertainment Motion Picture and Recording Producers
Hewlett-Packard Company Palo Alto Computers and Electronics Consumer Electronics, Parts and Repair
URS Corporation San Francisco Real Estate and Construction Architecture,Engineering and Design
Cisco Systems, Inc. San Jose Computers and Electronics Networking Equipment and Systems
Wells Fargo and Company San Francisco Financial Services Banks
Intel Corporation Santa Clara Computers and Electronics Semiconductor and Microchip Manufacturing
Applied Materials, Inc. Santa Clara Computers and Electronics Semiconductor and Microchip Manufacturing
Sanmina Corporation San Jose Computers and Electronics Semiconductor and Microchip Manufacturing
Agilent Technologies, Inc. Santa Clara Telecommunications Telecommunications Equipment and Accessories
Avery Dennison Corporation Pasadena Manufacturing Paper and Paper Products
The Clorox Company Oakland Manufacturing Chemicals and Petrochemicals
Apple Inc. Cupertino Computers and Electronics Consumer Electronics, Parts and Repair
Amgen Inc Thousand Oaks Healthcare, Pharmaceuticals and Biotech Biotechnology
McKesson Corporation San Francisco Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
DIRECTV El Segundo Telecommunications Cable Television Providers
Visa, Inc. San Mateo Financial Services Credit Cards and Related Services
Google, Inc. Mountain View Software and Internet E-commerce and Internet Businesses

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the hartmann software group advantage
A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in California since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about Cisco programming
  • Get your questions answered by easy to follow, organized Cisco experts
  • Get up to speed with vital Cisco programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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