ITIL Service Strategy Training in Toronto, Canada
We offer private customized training for groups of 3 or more attendees.
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Course Description |
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This five-day Live Instructor-Led course provides you with an intense
and focused exploration of the new and updated topics in ITIL from the
point of view of the owner of a process or set of activities. The course
is intended for those who work within a Service Strategy (SS)
environment and require a deeper understanding of the underlying
concepts, processes and activities involved and associated management
responsibilities and how they may be used to enhance overall service
quality and service provision. Exam Voucher Included.
Course Length: 5 Days
Course Tuition: $1,690 (US) |
Prerequisites |
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CIOs, CTOs, Managers, Supervisory Staff Team Leaders, Designers, Architects, Planners, IT Consultants, IT Audit Managers and IT Security Managers. Candidates looking to achieve credit towards the coveted ITIL Expert designation |
Course Outline |
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