Instructor-led training
CTCOLLAB 1.0: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) Training in Guttenberg, New Jersey
Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network.
What you'll learn
Prerequisites
Course Outline
Module 1: Introduction to Troubleshooting Cisco Collaboration Systems Solutions
- Lesson 1: Identifying Cisco Collaboration Deployments
- Lesson 2: Using Troubleshooting Methodology
- Lesson 3: Using Troubleshooting and Monitoring Tools
Module 2: Cisco Unified Communications Manager Troubleshooting
- Lesson 1: Troubleshooting Common Gateway and Endpoint Registration Issues
- Lesson 2: Troubleshooting Cisco Unified Communications Manager Availability Issues
- Lesson 3: Troubleshooting Database Replication Issues
- Lesson 4: Troubleshooting LDAP Integration Issues
Module 3: Cisco VCS Troubleshooting
- Lesson 1: Troubleshooting Endpoint Registration Issues
- Lesson 2: Troubleshooting Cisco VCS Control and Cisco VCS Expressway Availability Issues
- Lesson 3: Troubleshooting Database Replication Issues
- Lesson 4: Troubleshooting LDAP Integration Issues
Module 4: Call Setup Issues
- Lesson 1: Describing Call Setup Issues and Causes
- Lesson 2: Troubleshooting On-Net Single-Site Calling Issues
- Lesson 3: Troubleshooting On-Net Multisite Calling Issues
- Lesson 4: Troubleshooting Off-Net Calling Issues
Module 5: ILS and GDPR Issues
- Lesson 1: Troubleshooting ILS and GDPR
Module 6: Cisco Unified Communications Manager Mobility Issues
- Lesson 1: Troubleshooting Device Mobility Issues
- Lesson 2: Troubleshooting Cisco Extension Mobility Issues
- Lesson 3: Troubleshooting Cisco Unified Mobility Issues
Module 7: Cisco TelePresence Management Suite Issues
- Lesson 1: Troubleshooting Cisco TMS Issues
Module 8: Voice Quality and Media Resources Issues
- Lesson 1: Troubleshooting MTP Issues
- Lesson 2: Troubleshooting Transcoder Issues
- Lesson 3: Troubleshooting Audio and Video Conferencing Issues
- Lesson 4: Troubleshooting Audio and Video Quality Issues
Labs:
- Guided Lab 1: Troubleshooting Gateway and Endpoint Registration Issues
- Guided Lab 2: Troubleshooting LDAP Integration Issues
- Guided Lab 3: Troubleshooting Endpoint Registration Issues
- Guided Lab 4: Troubleshooting LDAP Integration Issues
- Guided Lab 6: Troubleshooting On-Net Multisite Calling Issues
- Guided Lab 7: Troubleshooting Off-Net Calling Issues
- Guided Lab 8: Troubleshooting ILS and GPDR
- Guided Lab 9: Troubleshooting Device Mobility Issues
- Guided Lab 10: Troubleshooting Extension Mobility Issues
- Guided Lab 11: Troubleshooting Cisco Unified Mobility Issues
- Guided Lab 12: Troubleshooting Cisco TMS Issues
- Guided Lab 13: Troubleshoot Transcoder Issues
- Guided Lab 13: Troubleshoot Transcoder Issues
- Guided Lab 14: Troubleshooting Issues with Audio and Video Conferences
Training locations
CTCOLLAB 1.0: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) training across the U.S. and beyond.
We provide CTCOLLAB 1.0: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) training onsite and live online for organizations throughout the United States and internationally.
View all CTCOLLAB 1.0: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) training locations
Train your team with HSG
Private, instructor-led training customized for your organization.
- Onsite or live online delivery
- Customized curriculum
- Training for groups of 3 or more
- Flexible scheduling
- Experienced instructors
Questions? Call us at 303.377.6176
or email info@hartmannsoftware.com
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