Is it possible for anyone to give Microsoft a fair trial? The first half of 2012 is in the history books. Yet the firm still cannot seem to shake the public opinion as The Evil Empire that produces crap code.

I am in a unique position. I joined the orbit of Microsoft in 1973 after the Army decided it didn't need photographers flying around in helicopters in Vietnam anymore. I was sent to Fort Lewis and assigned to 9th Finance because I had a smattering of knowledge about computers. And the Army was going to a computerized payroll system.

Bill and Paul used the University of Washington's VAX PDP computer to create BASIC for the Altair computer. Certainly laughable by today's standards, it is the very roots of the home computer.

Microsoft became successful because it delivered what people wanted.

The consulting industry is fiercely competitive and nets between $130B and $150B a year. In fact, professional consultants earn more money than many lawyers, doctors and other professionals. 

Offering free consultations is a common way for a software consultant to seize new accounts. But is there a red flag where a consultant may be giving away too many services for free? The worst scenario for a professional software consultant is to offer free services to the client and then never hear from them again once they no longer need their help. 

Although having the best intentions, many people will waste a consultant's time (i.e., client ignores or rejects any suggested approaches or solutions given by the consultant and seek the services of someone who will do it cheaper or will attempt to do it themselves). Small business owners especially can be challenging to work with. Some clients have a tendency to jump into projects before having adequate resources to finish what they have started, decide to go in a different direction midstream, while others simply don't want to spend any money when getting professional services. It's hard to believe, but some clients actually expect to receive free services for life. To counteract this notion, a software consultant can draw the line by offering free services within a promotional time frame and then begin charging a fee for services rendered after that time.

A good indicator of what a client's true intentions are is to monitor their activity within a specified period to see if their consultation activity bears fruit in the form of a contract. One big red flag is non-commitment on the part of the client. If they seem indecisive or vague about what they want it may be time to move on. Although there are times when a free consultation results in a paying client years later, who can wait that long? 

Less of Your Time is Wasted When You're Upfront

After being burned, some professional software consultants no longer give free consulting. They find that clients are much more willing to follow their advice when they have paid something. In order to close an account, a happy medium can be agreed upon by both parties involved as a way to build a long term relationship with highly qualified prospects. 

A software consultant's work, knowledge, skills and time are valuable. They can offer a potential client general solutions instead of addressing specific challenges. If a specific topic of discussion, troubleshooting session or other issue needs to be addressed, the consultant can inform the client of any upfront costs to receive a particular service if they need further assistance. Really, a free software consultation (if one is given) should be presented in a very similar way someone would hand out samples of a product at a grocery store. A professional consultant ideally wants clients to see how they can benefit using their services on a trial basis with a pitch leading to more extensive services which would only be available if they sign a contract with their firm. 

 Red Flags

Millions of people experienced the frustration and failures of the Obamacare website when it first launched. Because the code for the back end is not open source, the exact technicalities of the initial failings are tricky to determine. Many curious programmers and web designers have had time to examine the open source coding on the front end, however, leading to reasonable conclusions about the nature of the overall difficulties.

Lack of End to End Collaboration
The website was developed with multiple contractors for the front-end and back-end functions. The site also needed to be integrated with insurance companies, IRS servers, Homeland Security servers, and the Department of Veterans Affairs, all of whom had their own legacy systems. The large number of parties involved and the complex nature of the various components naturally complicated the testing and integration of each portion of the project.

The errors displayed, and occasionally the lack thereof, indicated an absence of coordination between the parties developing the separate components. A failed sign up attempt, for instance, often resulted in a page that displayed the header but had no content or failure message. A look at end user requests revealed that the database was unavailable. Clearly, the coding for the front end did not include errors for failures on the back end.

Bloat and the Abundance of Minor Issues
Obviously, numerous bugs were also an issue. The system required users to create passwords that included numbers, for example, but failed to disclose that on the form and in subsequent failure messages, leaving users baffled. In another issue, one of the pages intended to ask users to please wait or call instead, but the message and the phone information were accidentally commented out in the code.

While the front-end design has been cleared of blame for the most serious failures, bloat in the code did contribute to the early difficulties users experienced. The site design was heavy with Javascript and CSS files, and it was peppered with small coding errors that became particularly troublesome when users faced bottlenecks in traffic. Frequent typos throughout the code proved to be an additional embarrassment and were another indication of a troubled development process.

NoSQL Database
The NoSQL database is intended to allow for scalability and flexibility in the architecture of projects that will use it. This made NoSQL a logical choice for the health insurance exchange website. The newness of the technology, however, means personnel with expertise can be elusive. Database-related missteps were more likely the result of a lack of experienced administrators than with the technology itself. The choice of the NoSQL database was thus another complication in the development, but did not itself cause the failures.

Another factor of consequence is that the website was built with both agile and waterfall methodology elements. With agile methods for the front end and the waterfall methodology for the back end, streamlining was naturally going to suffer further difficulties. The disparate contractors, varied methods of software development, and an unrealistically short project time line all contributed to the coding failures of the website.

If you're someone who's interested in computer programming, chances are you've considered pursuing a career in it. However, being a computer programmer is definitely not for everyone, as it takes some special characteristics to succeed as a computer programmer.

Good at Math

While you don't have to be a math genius in order to be a good computer programmer, being good at math really does help. In general, as long as you know your trigonometry and advanced high school algebra, you should be set for programming.

However, in a few instances, knowledge of more advanced math ends up being necessary. For example, for shader programming, you should be familiar with integration of multiple variables, matrix algebra, and basic differentiation. You will also require considerable math skills in order to program 3D.

Excellent Problem Solver

To be a successful computer programmer, you definitely need to be an excellent problem solver. It is vital for a computer programmer to break a problem down into small parts. They must then be able to decide the best way to approach individual pieces of the problem. Computer programmers also need to know how to anticipate and prevent potential problems. While problem-solving, they also need to keep in mind things like user experience and performance.

If you're not a good problem solver, knowing a particular language and syntax will be useless if you can't even identify the problem at hand. Therefore, excellent problem solving skills are a critical foundation for computer programming.

Patience

If you are not a patient person, you will quickly become very frustrated with computer programming. Problem-solving is not always easy and fast. In fact, it may take a very long time, especially if you're either inexperienced or working on an especially hard project.

Debugging after the coding process is also very frustrating and tedious. No matter how hard you try, you will always have bugs in your coding, and these bugs, while often easy to fix, tend to be very difficult to detect. Therefore, you will end up spending a lot of your time searching for bugs that take very little time to fix.

Well-Rounded Skills

Generally, computer programmers who are very skilled in one area tend to stick around longer than jack-of-all-trades, as specialized programmers are harder to replace with outsourcing than general programmers. Therefore, it will do you well to specialize in one area of computer programming.

However, while specializing is good, you should still know at least a little about everything, especially skills that relate to the area you specialize in. For example, if you're a core Java programmer, you should know about SQL programming and ideally a scripting language or some regular expressions.

As you can see, not everyone has what it takes to pursue computer programming as a career and succeed at it. In fact, just because you love to program doesn't mean it's a good career choice for you. However, if you feel that you possess all the characteristics listed above, then you should definitely consider computer programming as a career.