How Can Managers Work More Efficiently with IT?

Would you rather work under someone who is an excellent developer but lacks people skills or leadership capabilities - or for someone that has excellent people skills, communicates well, and is a great leader but has limited understanding of productive coding practices? That’s not to say that the choice is one or the other but in many professional situations it does.

Managing an IT staff comes with numerous challenges, especially if the manager has no previous experience with the coding necessary for completing the project. Managing a business and IT's execution of tasks vary greatly in required skill sets, but it's important to find a cohesive and cooperative middle ground in order to see a project to its end. To fully grasp the intricacies of IT's involvement in the project at hand, managers can do the following to help further their efforts.

Get a basic understanding of coding and technical practices necessary for the project at hand by taking the time to research and practice enough to get a grip on the concept. This will allow managers insight on what their IT folks are really working on daily. Expertise in a programming language is not required, only an overview of the stuff that matters, i.e. understanding the concept of OOP (Object Oriented Programming.) Having this knowledge cannot be overlooked and will gain respect among multiple spectrums in the organization.

The short answer is, yes and no. It depends upon who you are. The purpose of this entry is to help you determine, yes or no.

Full disclosure. This entry is created on a Mac mini. And doing so on Windows 8 (Release Preview). If you are a developer, in my humble opinion you need to test on all platforms you expect your app to run or you are not much of a developer.

To be successful you need to leave politics in geographical territory known as Washington DC. My definition of that is: 14 mi.² of real estate surrounded by reality.

Only in politics can we afford to take sides. Those of us in IT, especially developers need to do our best to be all things to all people. Certainly this is a technical impossibility. However in our game we can get some points for at least being serviceable if not outstanding.

Being treated like a twelve year old at work by a Tasmanian-devil-manager and not sure what to do about it? It is simply a well-known fact that no one likes to be micro managed. Not only do they not like to be micro managed, but tend to quit for this very reason. Unfortunately the percentage of people leaving their jobs for this reason is higher that you would imagine. Recently, an employee retention report conducted by TINYpulse, an employee engagement firm, surveyed 400 full-time U.S. employees concluded that, "supervisors can make or break employee retention."

As companies mature, their ability to manage can be significant to their bottom line as employee morale, high staff turnover and the cost of training new employees can easily reduce productivity and consequently client satisfaction.  In many cases, there is a thin line between effective managing and micro managing practices. Most managers avoid micro managing their employees. However, a decent percentage of them have yet to find effective ways to get the most of their co-workers.  They trap themselves by disempowering people's ability to do their work when they hover over them and create an unpleasant working environment. This behavior may come in the form of incessant emailing, everything having to be done a certain way (their way), desk hovering, and a need to control every part of an enterprise, no matter how small.

Superimpose the micro manager into the popular practice of Agile-SCRUM methodology and you can imagine the creative ways they can monitor everything in a team, situation, or place. Although, not always a bad thing, excessive control, can lead to burnout of managers and teams alike.  As predicted, agile project management has become increasingly popular in the last couple of decades in project planning, particularly in software development.  Agile methodology when put into practice, especially in IT, can mean releasing faster functional software than with the traditional development methods. When done right, it enables users to get some of the business benefits of the new software faster as well as enabling the software team to get rapid feedback on the software's scope and direction.

Despite its advantages, most organizations have not been able to go “all agile” at once. Rather, some experiment with their own interpretation of agile when transitioning.  A purist approach for instance, can lead to an unnecessarily high agile project failure, especially for those that rely on tight controls, rigid structures and cost-benefit analysis.  As an example, a premature and rather rapid replacement of traditional development without fully understating the implications of the changeover process or job roles within the project results in failure for many organizations.  

Straight up and full disclosure. I'm prejudiced. As a research assignment, the heading is a joke. I'll give you the answer in two words, and then tell you why.

How does HTML 5 compare with flash? Answer: it doesn't.

Lest you think I dislike Adobe's Flash, let's put the cards on the table. I loved Flash. Long before Adobe was Adobe, they had a competitor called Macromedia. Adobe bought that firm. That made my life simpler. I only had to work with one vendor.

Flash was a pretty compelling solution. I used it to mimic operations in Windows to prepare people for the CompTIA exams. The only bugaboo was that dang right-click stuff. A little bit of code from the Microsoft Visual Studio .Net let me flip the left and right mouse buttons so that the right mouse button instead of controlling the Flash player, emulated doing a right-click in the Windows operating system.