IT Infrastructure Library Training Classes in Buffalo, New York

Learn IT Infrastructure Library in Buffalo, NewYork and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Buffalo, New York: IT Infrastructure Library Training

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A project manager acts as the primary link between business and technical teams. A project manager is responsible for maintaining the project schedule, developing project estimates, working with external teams and tracking project issues. The project manager belongs to either the technical team or the project management office (PMO). The project manager works with business teams, technical teams, business counterparts, testing resources, vendors and infrastructure teams.

A project manager is often challenged with diagonally opposite views from the business side and technical side. A project manager’s success depends on balancing the needs and emotions of both sides.

Understanding the Requirements
A project manager must familiarize with the project’s requirements as defined by the business or product managers. This will help you understand the business vision behind the project. You will need this knowledge while negotiating with the technical teams.

Understanding the Technical Landscape
A project manager must also understand the technical systems, resource skills and infrastructure capabilities available for the project. Business teams come up with expectations that are sometimes beyond the capabilities of the technology team. It is the responsibility of the project manager to understand the technical capabilities available to the project.

Walkthrough of Business Requirements
This is a critical step in the project delivery process. The project manager must invite members from the business team, technical team, testing team, infrastructure team and vendors. The project manager must encourage the various stakeholders to ask questions about the requirements. Any prototypes available must be demonstrated in this meeting. The project manager must find answers to all questions resulting from the requirements walkthrough. The project manager must get the final version of the requirements approved by all stakeholders.

Managing Conflicts in Timelines and Budgets
All project managers will face the conflicts arising from shortened timelines and limited budgets. Business teams typically demand many features that are nearly impossible to deliver within short timeframes. The project manager must work with business and technical teams to prioritize the requirements. If the project is executed in a product development organization, then the project manager could utilize agile methodologies to deliver projects incrementally. In this case, the project manager may be required to act as a scrum master to facilitate scrum meetings between various stakeholders.

The Art of Saying “No”
As a project manager, you may be forced to say “no” to demands from both business and technology teams. However, it is important to create a win-win situation for all parties when you are faced with conflicting demands. You can work with the stakeholders individually before bringing all parties together. Most stakeholders prefer to work together. The success of a project manager depends on how effectively he or she can bring out the best in everyone, driving everyone towards a common goal.

Finally, the job of a project manager is not to satisfy the demands from all corners. The project manager must identify the essential deliverables that will meet the business needs, with a solid understanding of what is possible within the limits of technology.

 

Related:

Smart Project Management: Best Practices of Good Managers

Is Agism an Issue in IT?

A business rule is the basic unit of rule processing in a Business Rule Management System (BRMS) and, as such, requires a fundamental understanding. Rules consist of a set of actions and a set of conditions whereby actions are the consequences of each condition statement being satisfied or true. With rare exception, conditions test the property values of objects taken from an object model which itself is gleaned from a Data Dictionary and UML diagrams. See my article on Data Dictionaries for a better understanding on this subject matter.

A simple rule takes the form:

if condition(s)

then actions.

An alternative form includes an else statement where alternate actions are executed in the event that the conditions in the if statement are not satisfied:

if condition(s)

then actions

else alternate_actions

It is not considered a best prectice to write rules via nested if-then-else statements as they tend to be difficult to understand, hard to maintain and even harder to extend as the depth of these statements increases; in other words, adding if statements within a then clause makes it especially hard to determine which if statement was executed when looking at a bucket of rules. Moreoever, how can we determine whether the if or the else statement was satisfied without having to read the rule itself. Rules such as these are often organized into simple rule statements and provided with a name so that when reviewing rule execution logs one can determine which rule fired and not worry about whether the if or else statement was satisfied. Another limitation of this type of rule processing is that it does not take full advantage of rule inferencing and may have a negative performance impact on the Rete engine execution. Take a class with HSG and find out why.

Rule Conditions

How Can Managers Work More Efficiently with IT?

Would you rather work under someone who is an excellent developer but lacks people skills or leadership capabilities - or for someone that has excellent people skills, communicates well, and is a great leader but has limited understanding of productive coding practices? That’s not to say that the choice is one or the other but in many professional situations it does.

Managing an IT staff comes with numerous challenges, especially if the manager has no previous experience with the coding necessary for completing the project. Managing a business and IT's execution of tasks vary greatly in required skill sets, but it's important to find a cohesive and cooperative middle ground in order to see a project to its end. To fully grasp the intricacies of IT's involvement in the project at hand, managers can do the following to help further their efforts.

Get a basic understanding of coding and technical practices necessary for the project at hand by taking the time to research and practice enough to get a grip on the concept. This will allow managers insight on what their IT folks are really working on daily. Expertise in a programming language is not required, only an overview of the stuff that matters, i.e. understanding the concept of OOP (Object Oriented Programming.) Having this knowledge cannot be overlooked and will gain respect among multiple spectrums in the organization.

Recently, I asked my friend, Ray, to list those he believes are the top 10 most forward thinkers in the IT industry.  Below is the list he generated. 

Like most smart people, Ray gets his information from institutions such as the New York Times, the Wall Street Journal, the Huffington Post, Ted Talks ...  Ray is not an IT expert; he is, however, a marketer: the type that has an opinion on everything and is all too willing to share it.  Unfortunately, many of his opinions are based upon the writings/editorials of those attempting to appeal to the reading level of an 8th grader.  I suppose it could be worse.  He could be referencing Yahoo News, where important stories get priority placement such as when the voluptuous Kate Upton holds a computer close to her breasts.

Before you read further, note that missing from this list and not credited are innovators: Bill Joy, Dennis Ritchie, Linus Torvalds, Alan Turing, Edward Howard Armstrong, Peter Andreas Grunberg and Albert Fent, Gottfried Wilhelm Leibniz/Hermann Grassmann ... You know the type:  the type of individual who burns the midnight oil and rarely, if ever, guffaws over their discoveries or achievements.

Tech Life in New York

City The Big Apple is home of two of the world?s largest stock market exchanges, the New York Stock Exchange and NASDAQ. As a leading business center in the United States, New York has more Fortune 500 headquartered companies than any other city. Technology is blossoming in the Big Apple as major internet conglomerates like Google move their offices into ?telecom hotels? such as the 311,000 square feet office space downtown. As in any other city there are pros and cons of living in New York City. For instance, there is so much to do, it?s easy to get around with the transit system, it?s safe, convenient, and has plenty of job opportunities. On the other hand, it can be overwhelmingly expensive, overcrowded, a bit impersonal and fast paced. New Yorkers enjoy Central Park, multi cultural activities and food, theatre, film festivals, farmers markets, fashion and anything else they could possibly think of...it?s all there.
The funny thing is, if you give two programmers the same problem-- it depends on the problem, but problems of a more mathematical nature, they can often end up writing the same code... Are we creating these things or are we just pulling the cobwebs off? Joe Armstrong - From the book: Coders at Work.
other Learning Options
Software developers near Buffalo have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in New York that offer opportunities for IT Infrastructure Library developers
Company Name City Industry Secondary Industry
NYSE Euronext, Inc. New York Financial Services Securities Agents and Brokers
Anderson Instrument Company Inc. Fultonville Manufacturing Tools, Hardware and Light Machinery
News Corporation New York Media and Entertainment Radio and Television Broadcasting
Philip Morris International Inc New York Manufacturing Manufacturing Other
Loews Corporation New York Travel, Recreation and Leisure Hotels, Motels and Lodging
The Guardian Life Insurance Company of America New York Financial Services Insurance and Risk Management
Jarden Corporation Rye Manufacturing Manufacturing Other
Ralph Lauren Corporation New York Retail Clothing and Shoes Stores
Icahn Enterprises, LP New York Financial Services Investment Banking and Venture Capital
Viacom Inc. New York Media and Entertainment Media and Entertainment Other
Omnicom Group Inc. New York Business Services Advertising, Marketing and PR
Henry Schein, Inc. Melville Healthcare, Pharmaceuticals and Biotech Medical Supplies and Equipment
Pfizer Incorporated New York Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
Eastman Kodak Company Rochester Computers and Electronics Audio, Video and Photography
Assurant Inc. New York Business Services Data and Records Management
PepsiCo, Inc. Purchase Manufacturing Nonalcoholic Beverages
Foot Locker, Inc. New York Retail Department Stores
Barnes and Noble, Inc. New York Retail Sporting Goods, Hobby, Book, and Music Stores
Alcoa New York Manufacturing Metals Manufacturing
The Estee Lauder Companies Inc. New York Healthcare, Pharmaceuticals and Biotech Personal Health Care Products
Avon Products, Inc. New York Healthcare, Pharmaceuticals and Biotech Personal Health Care Products
The Bank of New York Mellon Corporation New York Financial Services Banks
Marsh and McLennan Companies New York Financial Services Insurance and Risk Management
Corning Incorporated Corning Manufacturing Concrete, Glass, and Building Materials
CBS Corporation New York Media and Entertainment Radio and Television Broadcasting
Bristol Myers Squibb Company New York Healthcare, Pharmaceuticals and Biotech Biotechnology
Citigroup Incorporated New York Financial Services Banks
Goldman Sachs New York Financial Services Personal Financial Planning and Private Banking
American International Group (AIG) New York Financial Services Insurance and Risk Management
Interpublic Group of Companies, Inc. New York Business Services Advertising, Marketing and PR
BlackRock, Inc. New York Financial Services Securities Agents and Brokers
MetLife Inc. New York Financial Services Insurance and Risk Management
Consolidated Edison Company Of New York, Inc. New York Energy and Utilities Gas and Electric Utilities
Time Warner Cable New York Telecommunications Cable Television Providers
Morgan Stanley New York Financial Services Investment Banking and Venture Capital
American Express Company New York Financial Services Credit Cards and Related Services
International Business Machines Corporation Armonk Computers and Electronics Computers, Parts and Repair
TIAA-CREF New York Financial Services Securities Agents and Brokers
JPMorgan Chase and Co. New York Financial Services Investment Banking and Venture Capital
The McGraw-Hill Companies, Inc. New York Media and Entertainment Newspapers, Books and Periodicals
L-3 Communications Inc. New York Manufacturing Aerospace and Defense
Colgate-Palmolive Company New York Consumer Services Personal Care
New York Life Insurance Company New York Financial Services Insurance and Risk Management
Time Warner Inc. New York Media and Entertainment Media and Entertainment Other
Cablevision Systems Corp. Bethpage Media and Entertainment Radio and Television Broadcasting
CA Technologies, Inc. Islandia Software and Internet Software
Verizon Communications Inc. New York Telecommunications Telephone Service Providers and Carriers
Hess Corporation New York Energy and Utilities Gasoline and Oil Refineries

training details locations, tags and why hsg

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in New York since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about IT Infrastructure Library programming
  • Get your questions answered by easy to follow, organized IT Infrastructure Library experts
  • Get up to speed with vital IT Infrastructure Library programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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