IT Infrastructure Library Training Classes in Juneau, Alaska

Learn IT Infrastructure Library in Juneau, Alaska and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Juneau, Alaska: IT Infrastructure Library Training

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Not too long ago, Apple added something phenomenal to the iPhone OS: a dashboard screen. If you have a Macintosh computer, you may be familiar with the dashboard that is available (regularly) by pressing F4. Otherwise, you can draw similarities to your Windows 7 Dashboard on the right hand side of your desktop, that shows you updates on your applications and widgets you add to it. Finding your dashboard on your iPhone is just as easy: just put your finger on the top of your iPhone screen, and drag down.

 

Here, in your dashboard, you will see all of the updates that has been pushed into such by your applications that desire to send you messages: things like new text messages, new updates to your subscribed magazines, your messages on payment applications. If you have reviewed a message set by an application by tapping on it, that message will automatically become deleted. However, if you don’t desire to go into the application to delete it, simply tap in the top right on the bar that categorizes that particular application, and tap again to clear all of the messages set by that application, and clear up your dashboard.

But, your dashboard isn’t all about your application. You not only get your messages, but you get important information set by default applications, such as the weather. If you don’t feel like scouting out your weather application amidst all your applications you have downloaded, simply go into your dashboard, and find out the forecast for the whole week, just by a simple swipe. Not only that, tickers for your stocks are displayed near the bottom of the dashboard.

 
Technology is changing all the time, and the jobs that are associated with technology are changing as well. People that are looking at careers in technology will see some jobs that are being phased out as others increase in popularity. This means that people that are interested in tech jobs should be vigilant in researching those opportunities that are growing in demand.
 
A Dying Breed of Legacy Systems
 
The mainframe programmers i.e., COBOL, have been getting phased out for years, and are reaching retirement age. The demand for these skills are at an end of an era as more technology surfaces with needs for app development and cloud migration. These jobs will be phased out and are being replaced with developers that are knowledgeable in more object-oriented programming positions such as Java, C#, and etc. 
 
Programmers / Analysts
 
Professionals that work in software development, can find work in a number of different tech careers. People that know how to program, particularly in object oriented programming, can expect to be employed and in demand for some time to come. The salaries for programmers range from $50k – millions, depending on the skillsets one has mastered. Like any other profession, one can opt to learn just enough to get by or hone in on a discipline currently in demand and master it, such as data analysts, machine learning analyst and cloud migration specialists.  
 
 
Tech Support for Portable Devices
 
The healthcare industry is seeing a rise in jobs in Information Technology because more hospitals are going paperless. There is a great demand for people that have the ability to work with portable devices because this is what many doctors and nurses will be using as they move away from the long paper trail that has been created from patients. People that have the ability to configure and troubleshoot portable devices like tablets and phones are able to support the applications for these devices will be in high demand. In this case, learning programming languages such a C++ is the perfect route to go in. 
 
 
Technology Trainers 
 
There will always be a need for someone that can learn, utilize and teach proprietary programs to others. Internal proprietary technology will need to be updated which means that technology trainers are expected to be current in the knowledge base for  companies that are utilizing this software. People that are in the training field, will need to stay updated with new technology, grasp new concepts quickly and be able to teach it efficiently. As more companies take hold of proprietary programs, it becomes important for software application trainers to be put in place to teach this technology. 
 
Printer Support Jobs Dwindle
 
People that are working in the technology field of printer support will need to consider looking at other opportunities because some of these printer support jobs will be phased out.  There is a reason for this. More jobs are becoming phased out in the world of printer technology because fewer people are using printers. It has become easier to read the documents and transfer these documents to other workers inside an organization. This means that less money is being spent on printers. Even less money is being spent on printer support. People that have acquired jobs where their primary role is to work in printer repair will see a decline in the number of people that are needed for these types of positions. It becomes a lot less feasible to have printer repair people in place when there is no printer in the office.
 
 
Graphic Design
 
Technology also holds a special place for those that have the experience in graphic design. Websites and social media really engage people in visual art and people that know how to display it on web pages have a plethora of jobs. This leaves this field wide open for those that know about design structures and editing images that can result in eye catching imagery.
 
Wan/ Lan Management
 
One big area that offers an array of different jobs is the area of wide and local network router and switch management. People that are proficient in programming switches and building networks can get themselves a number of jobs dealing with the network topology. Tech careers are booming when it comes to this type of field because many people do not have this experience. They may know how to set up computers, but they may not have any idea about what to do if the network connection is no longer working properly.
 
People that know how to configure switches for networks and troubleshoot these issues with network connectivity will have a wide range of geographical locations that they connect together to build one network for a business.

If you are a software developer looking for a slight change, then you have several options available. The process of software development requires multiple types of resources. A software developer performs the construction and delivery of software programs. An experienced software developer gains business knowledge, analytical skills, team management skills and communication skills. All of these skills can be used to divert your development career into a related and slightly varied role in software development.

Production Support Engineer
A developer can easily switch to the role of a Production Support Engineer. This role entails working with customers and technical teams to report, track and resolve production issues. For some, this might be an exciting opportunity to see the software application from a user’s point of view.

Engineering Manager
If you have experience in leading a team of developers, you could take the role of an Engineering Manager. This role requires managing a bigger team of developers. The Engineering Manager is also responsible for ensuring the delivery of software products and meeting the deadlines set by Product Management. You will get the opportunity to develop software, if you are inclined to do so. However, you will also take new responsibilities such as performance management, infrastructure management and vendor management.

Partner Engineer
This role requires some amount development as well as coordination with partners such as vendors and customers. The job of a Partner Engineer is to act as a middleman to help the integration of services with partners via application programming interfaces (APIs). For example, companies such as Twitter and Facebook employ Partner Engineers to integrate their services with customer websites.

Systems Analyst
Many companies offer developers with an opportunity to switch to Analyst roles. This role involves analyzing system requirements by working with business and technical teams. Many Systems Analysts also work on reviewing, developing and testing application code. This role is suitable for developers with strong analytical skills.

QA Automation Engineer
This role is responsible for automating test cases with the help of tools such as Java, Ruby and Selenium. This role is ideal for people with prior development experience. QA Automation Engineers work with developers and product managers to define test cases, and to automate and run the test cases. In this role, you will get the opportunity to work on back-end as well as front-end automation tasks. You will remain in touch with programming languages as well as database technologies.

Database Analyst
Most people gain significant amount of knowledge on databases while working as a software developer. This will help you to switch your role into a Database Analyst. A Database Analyst analyzes database issues, reviews performance problems, writes database scripts and runs queries. This role also provides a path to become a Database Administrator, if you are interested.

Deployment Engineer
This role is responsible for deploying the code developed by software engineers. You may not be developing application programs in this role. However, you will be responsible for code deployments, pushing the code into test and production environments.

 

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What is the most pressing problem in Project Management for a Software Project Manager?

One of the biggest challenges faced by senior IT professionals in organizations is the choice of the right software vendor. In the highly competitive enterprise software industry, there are lot of vendors who claim to offer the best software for the problem and it can be really daunting to narrow down the best choice. Additionally, enterprise software costs can often run into millions of dollars thereby leaving very little margin of error. The real cost of choosing a wrong software can often result into losses much more than the cost of the software itself as highlighted by software disasters experienced by leading companies like HP, Nike etc. In such a scenario, senior IT professionals despite years of expertise can find it very difficult to choose the right business software vendor for their organization.

Here are some of the proven ways of short-listing and selecting the right business software vendor for your organization,

·         Understand and Define The Exact Need First: Before embarking on a journey to select the software vendor, it is critical to understand and define the exact problem you want the software to solve. The paramount question to be asked is what business objective does the software need to solve. Is the software required to “reduce costs” or is it to “improve productivity”? Extracting and defining this fundamental question is the bare minimum but necessary step to go searching for the right vendor. It will then form the basis of comparing multiple vendors on this very need that your organization has and will help drive the selection process going forward. The detailed approach involves creating a set of parameters that the software needs to meet in order to be considered. In fact, consider categorizing these parameters further in “must-haves”, “good to have” etc. which will help you assign relevant weights to these parameter and how the software’s fare on each of these parameters

·         Building The List of Vendors Who Meet The Need: Once you have defined your need and distilled that need into various parameters, it’s time to built the list of vendors who you think will meet the need. This is akin to a lead generation model wherein you want to identify a large enough pool and then filters your list down to the best ones. There are multiple ways of building a list of vendors and more often than not, you must use a combination of these methods to build a good enough list.

o   Use Industry Reports: We discussed the IT intelligence offered by leading industry firms Gartner and Forrester in How To Keep On Top Of Latest Trends In Information Technology. These firms based on their access to leading software vendors and CIO network publish vendor comparison research reports across specific verticals as well as specific technologies. Gartner’s Magic Quadrant and Forrester’s Wave are a very good starting point to get an insight into the best software vendors. For example, if you were looking for a CRM solution, you could look for Gartner’s Magic Quadrant for CRM and look at the vendors that make the list. These reports can be pricey but well worth the money if you are going to invest hundreds of thousands in the software. Having said that, you don’t have to trust these report blindly because how these firms define the best software may not match how you define the best software for your organization

o   Competitive Intelligence: If you are a smart professional, you are already keeping tabs of your competition. Chances are that if you are a big organization, you might see a Press Release either from your competitor or their vendor announcing the implementation of new software. Extrapolate that across 5-10 key competitors of yours and you might discover the vendors that your competitors are choosing. This gives you a good indicator that the vendors used by your competitors must be offering something right.

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A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Alaska since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about IT Infrastructure Library programming
  • Get your questions answered by easy to follow, organized IT Infrastructure Library experts
  • Get up to speed with vital IT Infrastructure Library programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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