ACCXSL 10.6: Advanced Contact Center Express Scripting Labs Training in Albany
Enroll in or hire us to teach our ACCXSL 10.6: Advanced Contact Center Express Scripting Labs class in Albany, Georgia by calling us @303.377.6176. Like all HSG
classes, ACCXSL 10.6: Advanced Contact Center Express Scripting Labs may be offered either onsite or via instructor led virtual training. Consider looking at our public training schedule to see if it
is scheduled: Public Training Classes
Provided there are enough attendees, ACCXSL 10.6: Advanced Contact Center Express Scripting Labs may be taught at one of our local training facilities.
We offer private customized training for groups of 3 or more attendees.
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Course Description |
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Advanced Contact Center Express Scripting Labs v10.6 (ACCXSL) is a 5-day
instructor-led, lab-intensive course intended for experienced Unified
Contact Center Express (CCX) administrators who need in-depth knowledge
advanced scripting techniques using complex script steps to resolve
sophisticated contact center requirements. This course addresses the
steps in the Script Editor pallet as well as scripting techniques
involving databases, HTTP, XML, VXML, Java Objects, and Desktop Administration.
Course Length: 5 Days
Course Tuition: $3290 (US) |
Prerequisites |
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To fully benefit from this course, students should have the following prerequisite skills and knowledge: UCCXD v4.0 or UCCX 5.0 training or equivalent knowledge Some UCCX additional field experience |
Course Outline |
Labs
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