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Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Net Neutrality for the Layperson

[May, 23, 2014] |
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Net Neutrality

You may have heard about net neutrality over the years. Recently, the concept has gone through some changes, and many would consider its underlying principles to be in danger of corruption or dissolution. However, the technical nature of net neutrality ethics makes it difficult to understand for the layperson. Read on, and the central themes and controversies surrounding the principle will be outlined and explained for your convenience.

The Theme

Quotes from the Most Powerful People in Tech

[Jan, 26, 2018] |
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People are optimistic about problem solving, but in most cases this is easier said than done. How do you do it?

In Adobe’s 2016 global study on creativity in business, 96% of people identified creativity as essential to their success, both in terms of their income and the value they bring to the world. Moreover, 78% wished they were capable of thinking differently, believing that they would progress through their careers more quickly if they did.

According to Malcom Gladwell, the world's most successful people have one thing in common: they think differently from most everyone else. In his book, How Successful People Think, Malcom opens with the following: “Good thinkers are always in demand. A person who knows how may always have a job, but the person who knows why will always be his boss. Good thinkers solve problems, they never lack ideas that can build an organization, and they always have hope for a better future”
Too often we attribute creative and “different” thinking to natural, innate characteristics that belong only to the lucky. The truth is that you can study how ridiculously successful people think and incorporate their approach into your world.

Snippets and Quotes from Tech Innovators.

Finding the Right Candidate from a Recruiters Perspective

[Mar, 23, 2017] |
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I’ve been a technical recruiter for several years, let’s just say a long time. I’ll never forget how my first deal went bad and the lesson I learned from that experience. I was new to recruiting but had been a very good sales person in my previous position. I was about to place my first contractor on an assignment. I thought everything was fine. I nurtured and guided my candidate through the interview process with constant communication throughout. The candidate was very responsive throughout the process. From my initial contact with him, to the phone interview all went well and now he was completing his onsite interview with the hiring manager.

Shortly thereafter, I received the call from the hiring manager that my candidate was the chosen one for the contract position, I was thrilled. All my hard work had paid off. I was going to be a success at this new game! The entire office was thrilled for me, including my co-workers and my bosses. I made a good win-win deal. It was good pay for my candidate and a good margin for my recruiting firm. Everyone was happy.

I left a voicemail message for my candidate so I could deliver the good news. He had agreed to call me immediately after the interview so I could get his assessment of how well it went. Although, I heard from the hiring manager, there was no word from him. While waiting for his call back, I received a call from a Mercedes dealership to verify his employment for a car he was trying to lease. Technically he wasn’t working for us as he had not signed the contract yet…. nor, had he discussed this topic with me. I told the Mercedes office that I would get back to them. Still not having heard back from the candidate, I left him another message and mentioned the call I just received. Eventually he called back. He wanted more money.

I told him that would be impossible as he and I had previously agreed on his hourly rate and it was fine with him. I asked him what had changed since that agreement. He said he made had made much more money in doing the same thing when he lived in California. I reminded him this is a less costly marketplace than where he was living in California. I told him if he signed the deal I would be able to call the car dealership back and confirm that he was employed with us. He agreed to sign the deal.

Tech Life in Nebraska

Once called ?The Great American Desert?, Nebraska is currently known as the ?Cornhusker State? The State motto is ?Equality before the law.? The 911 system for emergency communication adapted throughout the nation originated in Lincoln Nebraska. Lincoln County is also the origin of the world?s largest Wolly Mammoth elephant fossil. Something to be proud of, The University of Nebraska Cornhusker football team has produced more Academic All-Americans than any other Division school

If confusion is the first step to knowledge, I must be a genius. ~ Larry Leissner

other Learning Options

Software developers near Lincoln have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Omaha Bitcoin Meetup Group · Omaha Mobile Group · Omaha Coders ·

Fortune 500 and 1000 companies in Nebraska that offer opportunities for IBM developers

Company Name	City	Industry	Secondary Industry
Union Pacific Corporation	Omaha	Transportation and Storage	Freight Hauling (Rail and Truck)
Kiewit Corp	Omaha	Real Estate and Construction	Construction and Remodeling
Valmont Industries, Inc.	Omaha	Manufacturing	Farming and Mining Machinery and Equipment
Berkshire Hathaway Inc.	Omaha	Financial Services	Insurance and Risk Management
Werner Enterprises, Inc.	Omaha	Transportation and Storage	Freight Hauling (Rail and Truck)
TD Ameritrade, Inc	Omaha	Financial Services	Securities Agents and Brokers
West Corporation	Omaha	Telecommunications	Telecommunications Equipment and Accessories
Mutual of Omaha Insurance Company	Omaha	Financial Services	Insurance and Risk Management
ConAgra Foods, Inc.	Omaha	Manufacturing	Food and Dairy Product Manufacturing and Packaging
Cabela's, Inc.	Sidney	Retail	Sporting Goods, Hobby, Book, and Music Stores

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the hartmann software group advantage

why take IBM Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Nebraska since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about IBM programming
Get your questions answered by easy to follow, organized IBM experts
Get up to speed with vital IBM programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

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IBM Training Classes in Lincoln, Nebraska

Learn IBM in Lincoln, Nebraska and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IBM related training offerings in Lincoln, Nebraska: IBM Training

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