Tinley Park , Illinois Microsoft Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

It Is Time to Give Microsoft a Fair Trial

[Jul, 26, 2012] |
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Is it possible for anyone to give Microsoft a fair trial? The first half of 2012 is in the history books. Yet the firm still cannot seem to shake the public opinion as The Evil Empire that produces crap code.

I am in a unique position. I joined the orbit of Microsoft in 1973 after the Army decided it didn't need photographers flying around in helicopters in Vietnam anymore. I was sent to Fort Lewis and assigned to 9th Finance because I had a smattering of knowledge about computers. And the Army was going to a computerized payroll system.

Bill and Paul used the University of Washington's VAX PDP computer to create BASIC for the Altair computer. Certainly laughable by today's standards, it is the very roots of the home computer.

Microsoft became successful because it delivered what people wanted.

A Look at Growing Technology Careers and Those That Are Being Phased Out

[Dec, 02, 2019] |
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Technology is changing all the time, and the jobs that are associated with technology are changing as well. People that are looking at careers in technology will see some jobs that are being phased out as others increase in popularity. This means that people that are interested in tech jobs should be vigilant in researching those opportunities that are growing in demand.

A Dying Breed of Legacy Systems

The mainframe programmers i.e., COBOL, have been getting phased out for years, and are reaching retirement age. The demand for these skills are at an end of an era as more technology surfaces with needs for app development and cloud migration. These jobs will be phased out and are being replaced with developers that are knowledgeable in more object-oriented programming positions such as Java, C#, and etc.

Programmers / Analysts

Professionals that work in software development, can find work in a number of different tech careers. People that know how to program, particularly in object oriented programming, can expect to be employed and in demand for some time to come. The salaries for programmers range from $50k – millions, depending on the skillsets one has mastered. Like any other profession, one can opt to learn just enough to get by or hone in on a discipline currently in demand and master it, such as data analysts, machine learning analyst and cloud migration specialists.

Tech Support for Portable Devices

The healthcare industry is seeing a rise in jobs in Information Technology because more hospitals are going paperless. There is a great demand for people that have the ability to work with portable devices because this is what many doctors and nurses will be using as they move away from the long paper trail that has been created from patients. People that have the ability to configure and troubleshoot portable devices like tablets and phones are able to support the applications for these devices will be in high demand. In this case, learning programming languages such a C++ is the perfect route to go in.

Technology Trainers

There will always be a need for someone that can learn, utilize and teach proprietary programs to others. Internal proprietary technology will need to be updated which means that technology trainers are expected to be current in the knowledge base for companies that are utilizing this software. People that are in the training field, will need to stay updated with new technology, grasp new concepts quickly and be able to teach it efficiently. As more companies take hold of proprietary programs, it becomes important for software application trainers to be put in place to teach this technology.

Printer Support Jobs Dwindle

People that are working in the technology field of printer support will need to consider looking at other opportunities because some of these printer support jobs will be phased out. There is a reason for this. More jobs are becoming phased out in the world of printer technology because fewer people are using printers. It has become easier to read the documents and transfer these documents to other workers inside an organization. This means that less money is being spent on printers. Even less money is being spent on printer support. People that have acquired jobs where their primary role is to work in printer repair will see a decline in the number of people that are needed for these types of positions. It becomes a lot less feasible to have printer repair people in place when there is no printer in the office.

Graphic Design

Technology also holds a special place for those that have the experience in graphic design. Websites and social media really engage people in visual art and people that know how to display it on web pages have a plethora of jobs. This leaves this field wide open for those that know about design structures and editing images that can result in eye catching imagery.

Wan/ Lan Management

One big area that offers an array of different jobs is the area of wide and local network router and switch management. People that are proficient in programming switches and building networks can get themselves a number of jobs dealing with the network topology. Tech careers are booming when it comes to this type of field because many people do not have this experience. They may know how to set up computers, but they may not have any idea about what to do if the network connection is no longer working properly.

People that know how to configure switches for networks and troubleshoot these issues with network connectivity will have a wide range of geographical locations that they connect together to build one network for a business.

Blaze Advisor Consulting / Consultants

[Dec, 12, 2012] |
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Since its foundation, HSG has been a leader in Business Rule Management Systems Training and Consulting services by way of the Blaze Advisor Rule Engine. Over the years we have provided such services to many of the worlds largest corporations and government institutions whose respective backgrounds include credit card processing, banking, insurance, health and medicine and more, much more. Such training and consulting services have included:

Create a wrapper object model in either Java, .NET or XML

Identify and catalog business rules

Develop a rule architecture within Blaze Advisor that isolates rule repositories as they relate to functionality and corporate policies

Configure, develop and implement a variety of interfaces to the rule engine from disparate systems ranging from mainframe applications written in Cobol to UNIX/Windows applications using Enterprise Java Beans, Windows Services, Web Services, Fat Clients, Java Messaging Services and Web Applications.

Review and update code to boost efficiency either by way of

    Removing functions calls within conditional statements

    Ensuring that database calls are essential or can be rearchitected in some other manner

    Employing the rete algorithm where necessary

    Paring down extensively large class models

    Deploying such appliations in multi-threaded systems

·         ...

Call us if you:

    are in need of Blaze Advisor Expertise
    are developing SMEs in Blaze
    want to speak directly with an expert (no placement agencies)
    want an affordable alternative to FICO
    want to work with an industry leader

Tech Life in Illinois

The Illinois Institute of Technology has various research centers such as the IIT Research Institute, the Institute of Gas Technology, and the Design Processes Laboratory as well as a technical facility of the Association of American Railroads. No state has had a more prominent role than Illinois in the emergence of the nuclear age. As part of the Manhattan Project, in 1942 the University of Chicago conducted the first sustained nuclear chain reaction. This was just the first of a series of experimental nuclear power projects and experiments. And, with eleven plants currently operating, Illinois leads all states in the amount of electricity generated from nuclear power. Approximately 35% percent of residents are in management, business, science, or arts occupations.

Since human beings themselves are not fully debugged yet, there will be bugs in your code no matter what you do. Chris Mason

other Learning Options

Software developers near Tinley Park have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Py-CU · Chicago Windows Developer Group · UniForum Chicago ·

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the hartmann software group advantage

why take Microsoft Office Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Illinois since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about Microsoft Office programming
Get your questions answered by easy to follow, organized Microsoft Office experts
Get up to speed with vital Microsoft Office programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

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