Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

iPhone vs Android vs Tablet?

[Jun, 18, 2012] |
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What are some of the software development headaches associated with iPhone vs Android development?

The Boss (hereafter referred to as TB), handed me this research assignment. Hey, I finally got a little bit of one ups man ship on TB.

This is a significant moment in my life. Like me, TB isn't really human. I know because neither of us seem to indulge in that luxury known as sleep. That makes it extremely difficult to have any sort of 'gotcha'. I'm dancing. I got one.

In the warp speed development cycles we are now facing, TB must have gone to sleep, which in human terms is known as a wink. (About a 40th of the second).
18 June 2012 Monday, 3:30 PM (15:30 HRS) UTC -8, in Los Angeles Microsoft is making a major tablet announcement, revealing its own hardware that is tablet-based. Do not be surprised if it entails a Hollywood Inc. focus.

HP Brings Together Autonomy and HadoopTo Help Customers Find Information They Need

[Jun, 13, 2012] |
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Last year, Hewlett-Packard purchased Autonomy for $10 billion, enduring a number of arrows from its competitor Oracle. What a difference a year is!

Since the purchase HP saw the leaving of Autonomy CEO Mike Lynch, which was not on friendly terms. It also saw the departure of the whole original management team and 20 percent of the staff. Now, the question is whether or not HP will see its move compensate or become another WebOS-style fiasco, marking the company needs to stay with hardware.

Organizations That Use Python

[Feb, 19, 2018] |
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Here is a list of the organizations that use Python. This list is periodically updated by HSG’s software fans as well as the community at large.

Web Development

1. Yahoo Maps
Yahoo acquired Four11, whose address and mapping lookup services were implemented in Python. Yahoo Maps still uses Python today, as can be seen by examining its URLs.

2. Yahoo Groups
A comprehensive public archive of Internet mailing lists that was originally implemented in pure Python. At one point Scott Hassan, one of the founders of Findmail/eGroups (the company that was later acquired by Yahoo), reported that they had 180,000 lines of Python underlying everything from their 100% dynamic website to all email delivery, pumping out 200 messages/second on a single 400 MHz Pentium.

Tech Life in Nebraska

Once called â€œThe Great American Desertâ€, Nebraska is currently known as the â€œCornhusker Stateâ€ The State motto is â€œEquality before the law.â€ The 911 system for emergency communication adapted throughout the nation originated in Lincoln Nebraska. Lincoln County is also the origin of the worldâ€™s largest Wolly Mammoth elephant fossil. Something to be proud of, The University of Nebraska Cornhusker football team has produced more Academic All-Americans than any other Division school

Discussion is an exchange of knowledge, arguments an exchange of ignorance. ~ Robert Quillen

other Learning Options

Software developers near Omaha have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

NebraskaJS · Omaha Coders · Omaha Mobile Group ·

Fortune 500 and 1000 companies in Nebraska that offer opportunities for Oracle, MySQL, Cassandra, Hadoop Database developers

Company Name	City	Industry	Secondary Industry
Union Pacific Corporation	Omaha	Transportation and Storage	Freight Hauling (Rail and Truck)
Kiewit Corp	Omaha	Real Estate and Construction	Construction and Remodeling
Valmont Industries, Inc.	Omaha	Manufacturing	Farming and Mining Machinery and Equipment
Berkshire Hathaway Inc.	Omaha	Financial Services	Insurance and Risk Management
Werner Enterprises, Inc.	Omaha	Transportation and Storage	Freight Hauling (Rail and Truck)
TD Ameritrade, Inc	Omaha	Financial Services	Securities Agents and Brokers
West Corporation	Omaha	Telecommunications	Telecommunications Equipment and Accessories
Mutual of Omaha Insurance Company	Omaha	Financial Services	Insurance and Risk Management
ConAgra Foods, Inc.	Omaha	Manufacturing	Food and Dairy Product Manufacturing and Packaging
Cabela's, Inc.	Sidney	Retail	Sporting Goods, Hobby, Book, and Music Stores

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why take Oracle, MySQL, Cassandra, Hadoop Database Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

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