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Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Communication Barriers in the World of Big Data

[May, 02, 2017] |
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Communication is one of the main objectives that an organization needs to have in place to stay efficient and productive. A breakdown in accurate and efficient communication between departments at any point in the organization can result in conflict or loss of business. Sadly, the efficiency between different departments in an organization becomes most evident when communication breaks down. As an example, David Grossman reported in “The Cost of Poor Communications” that a survey of 400 companies with 100,000 employees each cited an average loss per company of $62.4 million per year because of inadequate communication to and between employees.

With the dawning of the big-data era and the global competition that Machine Learning algorithms has sparked, it’s more vital than ever for companies of all sizes to prioritize departmental communication mishaps. Perhaps, today, as a result of the many emerging markets, the most essential of these connections are between IT and the business units. CMO’s and CIO’s are becoming natural partners in the sense that CMO’s, in order to capture revenue opportunities, are expected to master not just the art of strategy and creativity but also the science of analytics. The CIO, on the other hand, is accountable for using technical groundwork to enable and accelerate revenue growth. Since business and technology people speak very different languages, there’s a need on both sides to start sharing the vocabulary or understanding of what is expected in order to avoid gridlock.

In the McKinsey article, Getting the CMO and CIO to work as partners, the author speaks to five prerequisite steps that the CMO and the CIO can take in order to be successful in their new roles.

--- Be clear on decision governance
Teams should define when decisions are needed, what must be decided, and who is responsible for making them.

What skills and programs should you know/have to design video games?

[Mar, 21, 2013] |
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Many individuals are looking to break into a video game designing career, and it's no surprise. A $9 billion industry, the video game designing business has appeal to gamers and non-gamers alike. High salaries and high rates of job satisfaction are typical in the field.

In order to design video games, however, you need a certain skill set. Computer programming is first on the list. While games are made using almost all languages, the most popular programming language for video games is C++, because of its object-oriented nature and because it compiles to binary. The next most popular languages for games are C and Java, but others such as C# and assembly language are also used. A strong background in math is usually required to learn these languages. Individuals wishing to design games should also have an extensive knowledge of both PCs and Macs.

There are many colleges and universities that offer classes not only in programming but also classes specifically on game design. Some of these schools have alliances with game developing companies, leading to jobs for students upon graduation. Programming video games can be lucrative. The average game designer's salary is $62,500, with $55,000 at the low end and $85,000 at the high end.

Programmers are not the only individuals needed to make a video game, however. There are multiple career paths within the gaming industry, including specialists in audio, design, production, visual arts and business.

Designing a video game can be an long, expensive process. The average budget for a modern multiplatform video game is $18-$28 million, with some high-profile games costing as much as $40 million. Making the game, from conception to sale, can take several months to several years. Some games have taken a notoriously long time to make; for example, 3D Realms' Duke Nukem Forever was announced in April 1997 and did not make it to shelves until July 2011.

Video game programmers have a high level of job satisfaction. In a March 2013 survey conducted by Game Developer magazine, 29 percent of game programmers were very satisfied with their jobs, and 39 percent were somewhat satisfied.

If you're interested in a game development career, now's the time to get moving. Take advantage of the many online resources available regarding these careers and start learning right away.

JAVA SCRIPT TUTORIAL - THE ESSENTIAL ELEMENTS

[Sep, 20, 2012] |
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JAVA SCRIPT TUTORIAL – THE ESSENTIAL ELEMENTS

If you are looking to increase your proficiency in programming, it can make a lot of sense to invest some time into learning how to use JavaScript, or taking a Java Script tutorial. It is one of the most popular and powerful options available today for people to use in programming different parts of their websites. It often finds use in headers, or in interactive features displayed on pages. It allows you to execute many different functions, such as calculation, pulling data from forms, special graphical effects, customized selections, custom security protocol and password systems, and much more. Here are some essential points to keep in mind:

· Java vs. JavaScript – These two languages are not the same. Java uses completely separate files for their headers and classes, and they need compilation prior to execution. Java is used in the creation of applets for pages. JavaScript is much easier and simpler to learn than regular Java, and Java Script tutorials are often significantly more accessible for the average user.

· OOP – OOP, or object oriented programming, is a specific programming technique that simplifies complicated computer programming conceptual issues. Essentially, it lets a programmer treat whole chunks of data (defined either by users, or by the system itself), and modify or access them in specific ways. It does this by classifying different parts of the programming into Objects, Methods, and Properties, which will be discussed more in depth in the future, in other Java Script Tutorials.

Tech Life in South Carolina

Motto: Animis Opibusque Parati / Dum Spiro Spero Prepared in mind and resources / While I breathe, I hope South Carolina is one of just three states that have not agreed to use competitive international math and language standards. The state has a diverse group of institutions of higher education, from large state-funded research universities to small colleges that cultivate liberal arts, religious or military tradition.

It is possible to fly without motors, but not without knowledge and skill. ~ Wilbur and Orville Wright

other Learning Options

Software developers near Columbia have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Columbia Enterprise Developers Guild · SubProto · Charleston C and C++ Users Group ·

Fortune 500 and 1000 companies in South Carolina that offer opportunities for Git, Jira, Wicket, Gradle, Tableau developers

Company Name	City	Industry	Secondary Industry
Sonoco Products Co.	Hartsville	Manufacturing	Paper and Paper Products
SCANA Corporation	Cayce	Energy and Utilities	Gas and Electric Utilities
ScanSource, Inc.	Greenville	Computers and Electronics	Consumer Electronics, Parts and Repair

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the hartmann software group advantage

why take Git, Jira, Wicket, Gradle, Tableau Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in South Carolina since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
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