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Information Technology (IT) tools are here to support your business in the global market. Effective communication is key for IT and business experts to collaborate effectively in search of solutions. Consulting, reaching out for help to a third-party, can bridge the gap between your business marketing experts and IT operations experts, especially with the emergence of big data analytics and its implication on the global market. Having the right consultants equipped with business knowledge and data technology expertise can make a difference.

Your marketing organization is probably familiar with digital tools and conducting global research. Its results can uncover the journey customers take to purchase your products or use your services. It can highlight the pain points and frictions that prevent their experiences with you to be delightful and amazing. Armed with this knowledge and beautiful compelling presentations, marketing executives expect that IT operations leaders will translate these insights into actions.

But people in IT operations are too involved in meeting key performance indicators that have nothing to do with the end customers. Meeting requirements of faster and cheaper don't translate very well into customer satisfaction. A classic breakdown in communication is described in a Harvard Business Review article, “A Technique to Bridge the Gap Between Marketing and IT.” The author goes on to describe how a new CIO at a bank found IT to be focused on the internal organization as their customers, rather than the real end customer. Moreover, no one was looking at the incident reports which clearly showed that incidents were increasing. And nobody looked at what these incidents were doing to the bank’s customers. The startling and scary numbers of incidents were caught and addressed and brought down from 1,000 to 600 or (40%) and later to 450 per week.

Surprisingly, these type of seemingly isolated scenarios are still being discovered within organizations presently, sometimes internally, and through third party insights such as consultants.  By engaging consultants to provide a perspective based on what they’ve experienced before, they can often bring new and innovative ideas or possible challenges to the table that an internal processes probably wouldn’t have been able to see on their own.  Often, third party input can help to provide the translation needed to go from marketing research results into actions that IT operations can understand and make sense in their high-performance culture. When companies understand and use this knowledge to reassess how to improve their customer experiences, they work backward from what customers want to achieve significantly higher improvements. 

IT and business management are more and more being asked to move away from their traditional roles, such as IT being the "technology infrastructure gatekeeper", and instead become enablers across the enterprise of effective collaboration, big data consumers, and key players in driving desired business outcomes. Marketing leaders look to technology as a way to facilitate the customer's journey and his positive experience of it, bring more clients, and meet increasingly higher loyalty goals. They rely on IT projects to enable big data-based behavioral targeting anywhere in the global market. This means projects to analyze search engine results, improve website personalization and optimization, and building of mobile applications for a more personal experience. All these are projects that consultants with their communication, consulting and technical expertise are well prepared to help in order to bridge the expectation gap between IT and other business organizations.

In order to meet these 21st-century business challenges, Information Technology organizations have been transitioning from waterfall stage-gate project management approaches to agile development. The stage-gate method applies a step-by-step approach where waiting, reviewing and approving are required before moving to the next step in the project. Agile management emphasizes collaboration, no decision hierarchies, and few people roles for making quick, customer-focused small changes over time to deliver solutions that delight and amaze customers. Agile development has allowed many businesses to respond quickly to changing customer desires and expectations. But moving to continuous delivery is a struggle requiring focused, dedicated teams that are not well suited to the traditional matrix organization where people are resources whose time must be "chopped" into many pieces and shared among many projects. Agile teams meet frequently as often as daily but never waiting more than a week to do so.

Marketing people are externally focused. IT people are internally focused. The first works with customer emotions. The second works to increase efficiency. Big data analytic tools are used by the first and supported by the second. Consultants can be the glue that helps both come together in effective collaborations that deliver positive business outcomes in both global and local markets.

Much of success is about performance. It’s about what we do and what we are able to inspire others to do. There are some simple performance principles I have learned in my life, and I want to share them with you.  They really bring success, and what it takes to be successful, into sharp focus. They are also the basis for developing and maintaining an expectation of success.

The Five Principles of Performance

1. We generally get from ourselves and others what we expect. It is a huge fact that you will either live up or down to your own expectations. If you expect to lose, you will. If you expect to be average, you will be average. If you expect to feel bad, you probably will. If you expect to feel great, nothing will slow you down. And what is true for you is true for others. Your expectations for others will become what they deliver and achieve. As Gandhi said, “Be the change you wish to see in the world.”

2. The difference between good and excellent companies is training. The only thing worse than training employees and losing them is to not train them and keep them! A football team would not be very successful if they did not train, practice, and prepare for their opponents. When you think of training as practice and preparation, it makes you wonder how businesses survive that do not make significant training investments in their people.

Actually, companies that do not train their people and invest in their ability don’t last. They operate from a competitive disadvantage and are eventually gobbled up and defeated in the marketplace. If you want to improve and move from good to excellent, a good training strategy will be the key to success.

 
 
Python is a powerful tool that can be used for many automation tasks in the workplace. It’s notorious for being one of the most simple and versatile options available in the world of programming languages. For this reason, many people choose to automate an enormous amount of their workflow with Python. We’ve compiled a few ideas for automating the boring stuff using Python. Let’s take a look.
 
Managing Emails
 
Most businesses rely on emails being sent out regularly in order to ensure everything runs smoothly. Doing this by hand can be boring and time-consuming. To alleviate this, there are packages written with and for Python that enable you to automate certain aspects of this process. Adding and removing individuals from mailing lists can be automated as well, especially if your business has a policy to automatically add and remove people from certain mailing lists when certain conditions are met. For example, after a customer of yours doesn’t interact with your company after an extended period of time, it may be prudent to remove them from your mailing list, or you can send them a premade email reminding them of your services. This is just one way that you can save your company time and money using automation with Python.
 
Repetitive File System Operations
 
Even for personal tasks, Python excels at performing repetitive file system operations. For example, it can convert files, rename, move, delete, and sort files as much as you need it to. This can be useful in many ways. If you have a folder of mp3 files that you need to compress, this can be sped up using Python. Additionally, you can create a set of criteria that need to be met in order for a given file to be considered useless, and then delete it. As a side note, be extremely careful when automating any sort of file deletion or altering, because a bug in your program can cause severe damage to your data and even to your computer. Still, these tools are extremely powerful and can be life-saving when used properly. 
 
Start-up Tasks
 
Whether you’re running a server or just using your own personal computer, there are always tasks that need to be done when your computer starts up, or you’re beginning a certain process. For example, you can automate the task of backing up your email inbox. This can ensure your files are being kept safe, and it can be triggered whenever your start up your computer. Additionally, if you need to collect or create any sort of logging data in order to document daily operations, you can use Python to alleviate some of these time-consuming processes. 
 
Web Scraping
 
And finally, we have Web Scraping. This process may be slightly more advanced for a beginner Python user, but it doesn’t take a terribly long time to learn, and it opens up a whole new world of opportunity in terms of data collection and management. Web scraping is extremely important because it not only allows you to automatically search for certain pieces of content on the internet, but it can also alert you to changes and updates to existing websites. If your business relies on certain trends on social media, you can scrape sites while searching for the presence of certain keywords, and if you’re a stock trader or bitcoin guru, you can automate some of your price-checking and set custom alerts for price changes. The field of web scraping is enormous, and there is a practically infinite amount of content written on this particular subject. If you’re interested in learning more, there are vast amounts of free resources on the internet that can help you get started. Web scraping is certainly one of the most important skills to have in almost any line of work.
 
Get Creative!
 
At this point, we’d like to advise you to get more familiar with the libraries and APIs that are available to you. Each individual workflow is different and requires familiarity with different technologies. Because of this, you will know better than anybody else which items are worth automating and which aren’t. Some people try to automate everything, and some people prefer to do certain tasks manually, but sometimes spending a few hours automating a job that takes one minute will end up being a time-saver after only a few months.
 
We’ve gone over quite a few options in this article, but no single human alive is familiar with absolutely everything Python can do. Hopefully, you’re now more familiar with the options available to you, and you should now be better equipped to search for further information that is more relevant to your specific use case. Have fun digging into the many nuances and functionalities that the Python language has to offer!

Different programming languages gain popularity for different features.  Java tutorials have proven particular popular over a long period of time, thanks to a diverse group of strengths inherent to the language itself.  Let’s examine some of the basic elements of Java, and find out what it is both powerful and popular:

·         WORA – Write Once Run Anywhere is a programming ideal that has never been effectively achieved.  The goal is to be able to write code a single time, and have it deploy in the same way across multiple platforms.  Although it is still an ideal, proper Java tutorials exist that demonstrate how we are moving closer to success.

·         Object-Oriented – This programming philosophy designates that there is no coding that takes place outside established class definitions.  A large class library is also available right within the core language pack.

·         Compiler plus Interpreter – Once you have written your code, you can compile it into bytecodes which are then fed into a JVM, or Java virtual machine.  You can then follow popular Java tutorials to see how you can extensively debug your code using this functionality.

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A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Canada since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
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  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
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