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What are the three most important things non-programmers should know about programming?
 
Written by Brian Knapp, credit and reprint CodeCareerGenius
 
 
Since you asked for the three most important things that non-programmers should know about, and I’ve spent most of my career working with more non-programmers than programmers, I have a few interesting things that would help.
 
Number One - It Is Impossible To Accurately Estimate Software Projects
 
No matter what is tried. No matter what tool, agile approach, or magic fairy dust people try to apply to creating software… accurately predicting software project timelines is basically impossible.
 
There are many good reasons for this. Usually, requirements and feature ideas change on a daily/weekly basis. Often it is impossible to know what needs to be done without actually digging into the code itself. Debugging and QA can take an extraordinary amount of time.
 
And worst of all…
 
Project Managers are always pushing for shorter timelines. They largely have no respect for reality. So, at some point they are given estimates just to make them feel better about planning.
 
No matter how much planning and estimation you do, it will be wrong. At best it will be directionally correct +/- 300% of what you estimated. So, a one year project could actually take anywhere between 0 and 5 years, maybe even 10 years.
 
If you think I’m joking, look at how many major ERP projects that go over time and over budget by many years and many hundreds of millions of dollars. Look at the F-35 fighter jet software issues.
 
Or in the small, you can find many cases where a “simple bug fix” can take days when you thought it was hours.
 
All estimates are lies made up to make everyone feel better. I’ve never met a developer or manager who could accurately estimate software projects even as well as the local weatherman(or woman) predicts the weather.
 
Number Two - Productivity Is Unevenly Distributed
 
What if I told you that in the average eight hour work day the majority of the work will get done in a 30 minute timeframe? Sound crazy?
 
Well, for most programmers there is a 30–90 minute window where you are extraordinarily productive. We call this the flow state.
 
Being in the flow state is wonderful and amazing. It often is where the “magic” of building software happens.
 
Getting into flow can be difficult. It’s akin to meditation in that you have to have a period of uninterrupted focus of say 30 minutes to “get in” the flow, but a tiny interruption can pull you right out.
 
Now consider the modern workplace environment. Programmers work in open office environments where they are invited to distract each other constantly.
 
Most people need a 1–2 hour uninterrupted block to get 30–90 minutes of flow.
 
Take the 8 hour day and break it in half with a lunch break, and then pile in a few meetings and all of a sudden you are lucky to get one decent flow state session in place.
 
That is why I say that most of the work that gets done happens in a 30 minute timeframe. The other 7–8 hours are spent being distracted, answering email, going to meetings, hanging around the water cooler, going to the bathroom, and trying to remember what you were working on before all these distractions.
 
Ironically, writers, musicians, and other creative professionals have their own version of this problem and largely work alone and away from other people when they are creating new things.
 
Someday the programming world might catch on, but I doubt it.
 
Even if this became obvious, it doesn’t sit well with most companies to think that programmers would be paid for an 8 hour day and only be cranking out code for a few hours on a good day. Some corporate middle manager would probably get the bright idea to have mandatory flow state training where a guru came in and then there would be a corporate policy from a pointy haired boss mandating that programmers are now required to spend 8 hours a day in flow state and they must fill out forms to track their time and notify their superiors of their flow state activities, otherwise there would be more meetings about the current flow state reports not being filed correctly and that programmers were spending too much time “zoning out” instead of being in flow.
 
Thus, programmers would spent 7–8 hours a day pretending to be in flow state, reporting on their progress, and getting all their work done in 30 minutes of accidental flow state somewhere in the middle of all that flow state reporting.
 
If you think I’m joking about this, I’m not. I promise you this is what would happen to any company of more than 2 employees. (Even the ones run by programmers.)
 
Number Three - It Will Cost 10x What You Think
 
Being a programmer, I get a lot of non-programmers telling me about their brilliant app ideas. Usually they want me to build something for free and are so generous as to pay me up to 5% of the profits for doing 100% of the work.
 
Their ideas are just that good.
 
Now, I gently tell them that I’m not interested in building anything for free.
 
At that point they get angry, but a few ask how much it will cost. I give them a reasonable (and very incorrect) estimate of what it would cost to create the incredibly simple version of their app idea.
 
Let’s say it’s some number like $25,000.
 
They look at me like I’m a lunatic, and so I explain how much it costs to hire a contract programmer and how long it will actually take. For example’s sake let’s say it is $100/hr for 250 hours.
 
To be clear, these are made up numbers and bad estimates (See Number One for details…)
 
In actuality, to build the actual thing they want might cost $250,000, or even $2,500,000 when it’s all said and done.
 
Building software can be incredibly complex and expensive. What most people can’t wrap their head around is the fact that a company like Google, Apple, or Microsoft has spent BILLIONS of dollars to create something that looks so simple to the end user.
 
Somehow, the assumption is that something that looks simple is cheap and fast to build.
 
Building something simple and easy for the end user is time consuming and expensive. Most people just can’t do it.
 
So, the average person with a brilliant app idea thinks it will cost a few hundred or maybe a few thousand dollars to make and it will be done in a weekend is so off the mark it’s not worth considering their ideas.
 
And programmers are too eager to play along with these bad ideas (by making bad estimates and under charging for their time) that this notion is perpetuated to the average non-programmer.
 
So, a good rule of thumb is that software will cost 10 times as much as you think and take 10 times as long to finish.
 
And that leads to a bonus point…
 
BONUS - Software Is Never Done
 
Programmers never complete a software project, they only stop working on it. Software is never done.
 
I’ve worked at many software companies and I’ve never seen a software project “completed”.
 
Sure, software gets released and used. But, it is always changing, being updated, bugs get fixed, and there are always new customer requests for features.
 
Look at your favorite software and you’ll quickly realize how true this is. Facebook, Instagram, Google Search, Google Maps, GMail, iOS, Android, Windows, and now even most video games are never done.
 
There are small armies of developers just trying to keep all the software you use every day stable and bug free. Add on the fact that there are always feature requests, small changes, and new platforms to deal with, it’s a treadmill.
 
So, the only way out of the game is to stop working on software. At that point, the software begins to decay until it is no longer secure or supported.
 
Think about old Windows 3.1 software or maybe old Nintendo Cartridge video games. The current computers and video game consoles don’t even attempt to run that software anymore.
 
You can’t put an old video game in your new Nintendo Switch and have it “just work”. That is what happens when you think software is done.
 
When programmers stop working on software the software starts to die. The code itself is probably fine, but all the other software keeps moving forward until your software is no longer compatible with the current technology.
 
So, those are the four most important things that non-programmers should know about programming. I know you asked for only three, so I hope the bonus was valuable to you as well.

The future looks just as bright for information technology as it did ten years ago when this career field started growing in huge numbers due to major internet technological advances and the popularity of mobile devices such as the smartphone and eReaders like Amazon’s Kindle.  In classrooms and libraries across the nation, information technology has become instrumental in the way students learn and the way teachers give lessons, and thanks to online education more adults have access to a better education without incurring a lot of debt. Needles to say, the need for qualified workers in information technology will continue in times to come. Some of the technological careers that are rapidly growing in popularity in the last decade are a direct reflection of current trends.

 

Information Technology Managers

The information technology manager is responsible for handling all computer activities for a business and performs upgrades on computer software and hardware, installs new security features on computers, creates budgets and goals for the IT department, supervises other IT employees and troubleshoots computers when needed. According to the Bureau of Labor Statistics, there were 332,700 information technology management jobs filled in 2012 and a majority of these positions were in the computer systems sector. Most information technology managers hold a bachelor's degree in computer science or information technology, and a growing number of employers prefer a graduate degree. The job growth is expected to grow at 15% between now and 2022.

Mobile Application Developers

This job will grow by leaps and bounds as millions of people continue to purchase mobile devices and download apps for business and entertainment purposes. It creates expanded opportunities for those who want to become mobile application developers. A mobile application developer often works with other developers to create mobile-friendly apps or mobile-friendly versions of business websites for consumers. The developer may have his own firm or he may be employed with a larger company, and he will need to understand the basics of web design and different kinds of codes to succeed in this career. The Bureau of Labor Statistics states that the job growth is expected to be at 28% by 2020.

Health Information Technology

Another fast growing sector within information technology is health information technology and there are various jobs to choose from. You can work with health insurance providers and your duties would include processing patients' insurance claims and managing patients' insurance information using a computer database. Another option is to work as a medical biller in a doctor's office preparing patient’s invoices. The good thing about these jobs is that you do not need a four-year degree to get the training; you can obtain a two-year associates degree or a certificate in health information technology.

Search Engine Optimization Consultant

This is an important information technology career because most businesses have websites and if these websites are going to receive high traffic from visitors and earn profit, proper search engine optimization is necessary. The SEO consultant's job is to ensure that a business website gets high rankings on the major search engines and plenty of traffic from visitors. A good SEO consultant at a minimum will know how to research keywords effectively and implement these into the website's content based on the website's theme and he would utilize web analytics as part of the job. An SEO consultant may work on a freelance basis or be employed with an advertising company as an example.

Best Cities for Technology Careers

If you're thinking about relocating for your career, here are some of the best cities currently for information technology jobs listed in Forbes

 

Let’s face it, fad or not, companies are starting to ask themselves how they could possibly use machine learning and AI technologies in their organization. Many are being lured by the promise of profits by discovering winning patterns with algorithms that will enable solid predictions… The reality is that most technology and business professionals do not have sufficient understanding of how machine learning works and where it can be applied.  For a lot of firms, the focus still tends to be on small-scale changes instead of focusing on what really matters…tackling their approach to machine learning.

In the recent Wall Street Journal article, Machine Learning at Scale Remains Elusive for Many Firms, Steven Norton captures interesting comments from the industry’s data science experts. In the article, he quotes panelists from the MIT Digital Economy Conference in NYC, on businesses current practices with AI and machine learning. All agree on the fact that, for all the talk of Machine Learning and AI’s potential in the enterprise, many firms aren’t yet equipped to take advantage of it fully.

Panelist,  Michael Chui, partner at McKinsey Global Institute states that “If a company just mechanically says OK, I’ll automate this little activity here and this little activity there, rather than re-thinking the entire process and how it can be enabled by technology, they usually get very little value out of it. “Few companies have deployed these technologies in a core business process or at scale.”

Panelist, Hilary Mason, general manager at Cloudera Inc., had this to say, “With very few exceptions, every company we work with wants to start with a cost-savings application of automation.” “Most organizations are not set up to do this well.”

Let's face it, IT roles have evolved and are no longer meant for the IT department alone. Most departments tend to have a technical person that can help make sense of data. These days, businesses encourage data democratization, meaning that everyone in the business is responsible for the information that the organization receives. Departments no longer have to wait for data to pass through IT before they receive it. The departments get information as it comes. Then, they make decisions based on that data. 

IT Job Roles and Responsibilities

1. Project Manager

A project manager, in this case, is someone that plays a managerial role in a company’s project. In fact, this is one of the most important IT job roles. The manager is responsible for his or her team. He or she makes sure that deadlines are met, and the project proceeds as planned. It mainly includes planning, design, initiation, monitoring, execution, and control. 


2. IT Director

In most cases, the term director is associated with big positions in a company, and is often associated with a board role. As one of the top IT job roles, the IT director is responsible for planning, managing and executing the core-infrastructure of a company. The primary role of the IT director is to oversee all the technology operations within the firm. The director then evaluates what his or her team does to make sure that the activities are in line with firm’s main objectives. On top of that, the IT director makes sure that all departments have their technology needs met by his or her team. 

3. IT Manager

The rank of an IT manager is definitely lower than that of a director, however, the role is still very crucial for any IT department. Every IT department has staff members that are meant to deliver results at the end of the day. The IT manager supervises most of the workers in the IT department. He or she is in charge of motivating them and making sure that they do what they are supposed to do. The IT manager’s roles include monitoring, planning, coaching, disciplining employees, and counseling.

4. Software Engineer

This position can also be referred to as a software architect, system engineer or application programmer. The main work typically involves creating and programming system-level software such as database systems, operating systems, and embedded systems. Their primary role is to ensure that they understand how both software and hardware work and to use them appropriately. However, the responsibilities don’t stop there. The software engineer is also required to interact with both colleagues and clients to explain which system or solution is going to be more suitable for use. 

5. Systems Analyst

A systems analyst can also be called a solutions specialist, product specialist or a systems engineer. Their primary work mainly involves identifying, analyzing, and coming up with new information systems that will provide a viable solution. This is mostly done as a response to the requests of customers or just for the business. They also have to make sure that they determine the costs and total time required to bring the information systems into effect. 

6. Helpdesk Support

There are times when your team could encounter system problems. Perhaps, a piece of hardware or software has malfunctioned. You need helpdesk support to deal with such issues. This is a professional that knows about common computer problems. Without them, business operations could stall because an employee can be stranded, and there’s no one to help. 

7. Network Designer

As much as helpdesk support can solve most IT problems, there are other issues that they can’t solve. You may experience system shutdowns or slow internet. In that case, you need an expert in maintaining communication systems. These professionals will also be responsible for setting up cyber security systems for the organization. 


IT involves many job roles and responsibilities that all work hand-in-hand to deliver results. As you begin your business, you should know about these roles so that you can know which ones are going to be the most suitable for your firm. 

Tech Life in Texas

Austin may be considered the live music capital of the world but the field of technology is becoming the new norm in the The Lone Star State. Home to Dell and Compaq computers, there is a reason why central Texas is often referred to as the Silicon Valley of the south. It?s rated third on the charts of the top computer places in the United States with a social learning and training IT atmosphere. Adding the fact that Austin offers fairly inexpensive living costs for students, software developers may take note as they look to relocate.
Being ignorant is not so much a shame, as being unwilling to learn. ~ Benjamin Franklin
other Learning Options
Software developers near San Antonio have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Texas that offer opportunities for Cisco developers
Company Name City Industry Secondary Industry
Dr Pepper Snapple Group Plano Manufacturing Nonalcoholic Beverages
Western Refining, Inc. El Paso Energy and Utilities Gasoline and Oil Refineries
Frontier Oil Corporation Dallas Manufacturing Chemicals and Petrochemicals
ConocoPhillips Houston Energy and Utilities Gasoline and Oil Refineries
Dell Inc Round Rock Computers and Electronics Computers, Parts and Repair
Enbridge Energy Partners, L.P. Houston Transportation and Storage Transportation & Storage Other
GameStop Corp. Grapevine Retail Retail Other
Fluor Corporation Irving Business Services Management Consulting
Kimberly-Clark Corporation Irving Manufacturing Paper and Paper Products
Exxon Mobil Corporation Irving Energy and Utilities Gasoline and Oil Refineries
Plains All American Pipeline, L.P. Houston Energy and Utilities Gasoline and Oil Refineries
Cameron International Corporation Houston Energy and Utilities Energy and Utilities Other
Celanese Corporation Irving Manufacturing Chemicals and Petrochemicals
HollyFrontier Corporation Dallas Energy and Utilities Gasoline and Oil Refineries
Kinder Morgan, Inc. Houston Energy and Utilities Gas and Electric Utilities
Marathon Oil Corporation Houston Energy and Utilities Gasoline and Oil Refineries
United Services Automobile Association San Antonio Financial Services Personal Financial Planning and Private Banking
J. C. Penney Company, Inc. Plano Retail Department Stores
Energy Transfer Partners, L.P. Dallas Energy and Utilities Energy and Utilities Other
Atmos Energy Corporation Dallas Energy and Utilities Alternative Energy Sources
National Oilwell Varco Inc. Houston Manufacturing Manufacturing Other
Tesoro Corporation San Antonio Manufacturing Chemicals and Petrochemicals
Halliburton Company Houston Energy and Utilities Energy and Utilities Other
Flowserve Corporation Irving Manufacturing Tools, Hardware and Light Machinery
Commercial Metals Company Irving Manufacturing Metals Manufacturing
EOG Resources, Inc. Houston Energy and Utilities Gasoline and Oil Refineries
Whole Foods Market, Inc. Austin Retail Grocery and Specialty Food Stores
Waste Management, Inc. Houston Energy and Utilities Waste Management and Recycling
CenterPoint Energy, Inc. Houston Energy and Utilities Gas and Electric Utilities
Valero Energy Corporation San Antonio Manufacturing Chemicals and Petrochemicals
FMC Technologies, Inc. Houston Energy and Utilities Alternative Energy Sources
Calpine Corporation Houston Energy and Utilities Gas and Electric Utilities
Texas Instruments Incorporated Dallas Computers and Electronics Semiconductor and Microchip Manufacturing
SYSCO Corporation Houston Wholesale and Distribution Grocery and Food Wholesalers
BNSF Railway Company Fort Worth Transportation and Storage Freight Hauling (Rail and Truck)
Affiliated Computer Services, Incorporated (ACS), a Xerox Company Dallas Software and Internet E-commerce and Internet Businesses
Tenet Healthcare Corporation Dallas Healthcare, Pharmaceuticals and Biotech Hospitals
XTO Energy Inc. Fort Worth Energy and Utilities Gasoline and Oil Refineries
Group 1 Automotive Houston Retail Automobile Dealers
ATandT Dallas Telecommunications Telephone Service Providers and Carriers
Anadarko Petroleum Corporation Spring Energy and Utilities Gasoline and Oil Refineries
Apache Corporation Houston Energy and Utilities Gasoline and Oil Refineries
Dean Foods Company Dallas Manufacturing Food and Dairy Product Manufacturing and Packaging
American Airlines Fort Worth Travel, Recreation and Leisure Passenger Airlines
Baker Hughes Incorporated Houston Energy and Utilities Gasoline and Oil Refineries
Continental Airlines, Inc. Houston Travel, Recreation and Leisure Passenger Airlines
RadioShack Corporation Fort Worth Computers and Electronics Consumer Electronics, Parts and Repair
KBR, Inc. Houston Government International Bodies and Organizations
Spectra Energy Partners, L.P. Houston Energy and Utilities Gas and Electric Utilities
Energy Future Holdings Dallas Energy and Utilities Energy and Utilities Other
Southwest Airlines Corporation Dallas Transportation and Storage Air Couriers and Cargo Services

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the hartmann software group advantage
A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Texas since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about Cisco programming
  • Get your questions answered by easy to follow, organized Cisco experts
  • Get up to speed with vital Cisco programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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